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Mert ERTUGRAL

Welcome to My GitHub Profile! 👋


About Me 🚀

Hello! I'm a skilled Java Developer and Middleware Specialist at IBM Expert Labs, focusing on OpenShift, middleware solutions, and enterprise system integrations. With a background in Mechanical Engineering from Kocaeli University and extensive experience in software programming and system solutions, I bring expertise in designing and troubleshooting enterprise applications. 🌟

I transitioned to IBM Expert Labs in 2024, focusing entirely on middleware solutions and enterprise application development. Previously, I served as a Remote Technical Support Engineer and Subject Matter Expert at IBM, specializing in SpecV & SAN and Lenovo Storage & Server solutions. 🌟

Starting with no prior knowledge at IBM, I rapidly advanced through roles, demonstrating a knack for tackling high-severity cases and earning multiple accolades for my dedication. I've maintained a 100% customer satisfaction rate from 2018 to 2023 and have consistently been recognized for my problem-solving capabilities and technical proficiency. 💼


Professional Journey 🔧

Starting my career at IBM, I rapidly advanced through technical roles, building deep expertise in middleware platforms, OpenShift, and Red Hat technologies. My commitment to solving complex problems and ensuring seamless operations has earned me multiple accolades and consistent recognition for excellence. 💼

Professional Experiences 🔧

  • Java Developer & Middleware Specialist - IBM Expert Labs (2024 - Present)

    • Specialize in middleware configurations, enterprise integration, and OpenShift solutions.
    • Provide advanced technical support, troubleshooting, and performance optimization.
    • Collaborate with development teams to implement scalable architectures.
  • Lenovo Storage & Server Remote Technical Support Engineer - IBM, Istanbul, Turkey (09/2023 - 2023) 🖥️

    • Provided remote troubleshooting and analysis for installation, usage, and configuration issues, ensuring top-tier client support.
  • Subject Matter Expert - SpecV & SAN - IBM, EMEA (04/2022 - 2023) ⚙️

    • Managed high-severity cases across the EMEA region, collaborating with development teams to resolve complex technical issues.

Skills 🛠️

  • Languages & Technologies: Java, Spring Boot, Maven, Red Hat OpenShift, WebSphere Liberty, IBM MQ
  • Areas of Expertise: Middleware Solutions, Cloud-Native Applications, Kubernetes, Microservices, Database ORM, Business Automation Workflow

Education & Certifications 🎓

  • Bachelor’s Degree in Mechanical Engineering - Kocaeli University, Istanbul, Turkey
  • Certifications: Red Hat RHCSA 8, IBM Technical Trainings

Achievements 🏆

  • Consecutive IBM Awards for Excellence
  • Champion Learner at IBM
  • Red Hat Certified Specialist

Languages 🌐

  • English: Advanced

Thank you for visiting my profile! Feel free to explore my repositories and reach out for collaborations or inquiries. 📬


Let’s Connect! 🤝

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