iOS 16.0 Crashes - `FBSDKPaymentProductRequestor resolveProducts` #2119

SamuelZhaoY · 2022-09-28T04:56:33Z

Checklist before submitting a bug report

I've updated to the latest released version of the SDK
I've searched for existing GitHub issues
I've looked for existing answers on Stack Overflow, the Facebook Developer Community Forum and the Facebook Developers Group
I've read the Code of Conduct
This issue is not security related and can safely be disclosed publicly on GitHub

Xcode version

13.2

Facebook iOS SDK version

9.3.0

Dependency Manager

CocoaPods

SDK Framework

Login

Goals

bug fix. resolve all the crashes that appears in iOS 16.0

Expected results

should be no crash in 16.0 device

Actual results

There are multiple crashes on iOS 16.0 devices with following crash stacks:

Date/Time:       2022-09-28 03:08:00 +0000
OS Version:      iPhone OS 16.0 (20A362)
Report Version:  104

Exception Type:  SIGABRT
Exception Codes: #0 at 0x20075dbc4
Crashed Thread:  0

Thread 0 Crashed:
0   libsystem_kernel.dylib              0x000000020075dbc4 0x20074f000 + 60356
1   libsystem_kernel.dylib              0x000000020077fbac 0x20074f000 + 199596
2   libobjc.A.dylib                     0x00000001bd44f85c 0x1bd41c000 + 211036
3   libobjc.A.dylib                     0x00000001bd44f7e8 0x1bd41c000 + 210920
4   libobjc.A.dylib                     0x00000001bd43bf10 0x1bd41c000 + 130832
5   libobjc.A.dylib                     0x00000001bd4261a4 0x1bd41c000 + 41380
6   libobjc.A.dylib                     0x00000001bd440450 0x1bd41c000 + 148560
7   libobjc.A.dylib                     0x00000001bd423c78 0x1bd41c000 + 31864
8   libobjc.A.dylib                     0x00000001bd41e0c4 0x1bd41c000 + 8388
9   libobjc.A.dylib                     0x00000001bd431fcc 0x1bd41c000 + 90060
[FBSDKPaymentProductRequestor resolveProducts] + 187724860 (FBSDKPaymentObserver.m:210)
[FBSDKPaymentObserver handleTransaction:] + 187723640 (FBSDKPaymentObserver.m:139)

Steps to reproduce

This is reproduced online with small possibilities, our team has no clue on how to effectively reproduce the crash.

Code samples & details

n.a.

The text was updated successfully, but these errors were encountered:

SamuelZhaoY · 2022-09-30T11:04:26Z

Hi please let me know if there is any feedback on this issue.

tejua · 2022-10-10T04:46:15Z

HI @SamuelZhaoY
I am facing same issue, did you find any solution ?

cpheinrich · 2022-10-14T18:28:01Z

I am seeing this crash as well -- second most common crash happening in my app. All I do is initialize the FB SDK so about 99% sure this is an issue with the SDK. I also see it only on iOS 16

SamuelZhaoY · 2022-10-15T10:39:19Z

HI @SamuelZhaoY I am facing same issue, did you find any solution ?

Nope, currently there is no clue, waiting the feedback from FB SDK team.

kkpattern · 2022-10-17T07:55:54Z

We're also facing this issue. The fbsdk version we have is 9.2.0. The FBSDKPaymentObserver.m changed a lot in the following versions. It has been refactored to swift in 15.0.0. Maybe update fbsdk version can solve this issue.

landonr · 2022-10-18T18:40:55Z

also seeing a lot of crashes on 16.0 to 16.1 with FBSDKPaymentObserver

svera1213 · 2022-10-18T21:51:24Z

Facing the same issue ios 16.0.3 and fbsdk 9.3.0 Please let us know if you found a work around or something. Cheers

fishandphil · 2022-10-22T06:29:06Z

Same here!

JackTheWright · 2022-10-26T20:03:10Z

Getting what could be considered an illegal amount of crashes!!!!

tgx64 · 2022-10-27T03:36:07Z

arrest mark zuckerbergh

samodom · 2022-10-27T19:15:31Z

Is this happening for anyone on a version higher than 9.x? Especially more recent versions.

landonr · 2022-10-27T23:45:56Z

i'm on v9.3.0

fishandphil · 2022-10-28T06:55:28Z

Latest version though SPM

samodom · 2022-10-28T18:04:27Z

@fishandphil Do you have the ability to reproduce this or is this just a crash report you've received from the wild?

khuramdogar · 2022-10-29T20:41:54Z

Hi, I am also having the same issue. Facebook login works fine but somehow app crashed unexpectedly.

khuramdogar · 2022-10-30T21:24:33Z

I have disabled the Login with Facebook functionality for now. But I would really like some suggestions to keep my 'Login with Facebook' feature without app crashing.

svera1213 · 2022-10-31T02:17:39Z

I have disabled the Login with Facebook functionality for now. But I would really like some suggestions to keep my 'Login with Facebook' feature without app crashing.

It works for iOS below 16

khuramdogar · 2022-10-31T10:10:43Z

I have received some crash reports. so I don't want to upset new users.

bohdansasko · 2022-11-02T14:18:57Z

@khuramdogar do you use in-app subscriptions? I've noticed that it started right after I bought a subscription with a test user, crash happens immediately on the first screen

We use SPM, FB SDK 9.0.0, iOS 16.1, Xcode 14.0.1

khuramdogar · 2022-11-03T10:11:24Z

@khuramdogar do you use in-app subscriptions? I've noticed that it started right after I bought a subscription with a test user, crash happens immediately on the first screen

We use SPM, FB SDK 9.0.0, iOS 16.1, Xcode 14.0.1

Yes I am using use IN App Purchase as well in my app.

fishandphil · 2022-11-06T18:08:37Z

I recently got the crash myself while debugging within Xcode.
Maybe this can help:

This is launch time. It was a cold install and I had enabled the Network Link Conditioner to do some bad networking tests. I don't know if this is related or not. First time I get it myself.

In our case, we use Facebook for login/sharing. But we have no interest in Facebook looking at the transactions that happens within our product. Is there a way to disable this feature which would maybe provide this bug?

lovelyrowes · 2022-11-14T14:29:55Z

CFBundleURLTypes

CFBundleURLSchemes

fbAPP-ID

FacebookAppID
APP-ID
FacebookClientToken
CLIENT-TOKEN
FacebookDisplayName
APP-NAME

james-lgc · 2022-12-05T10:23:36Z

We have been facing the same issue on certain devices that have upgraded to iOS 16.0.

We have only encountered this on one or two devices within the team, but we are no longer able to re-create it after the following steps:

Open the Facebook Developer Portal
Navigate to App Events -> Settings
Disable all settings in this section ("Collect the Apple Advertising Identifier (IDFA) with App Events", "Log in-app events automatically", "Log in-app events automatically")

Don't have any data yet on whether this has resolved the issue for live users outside of our team, but wanted to share this in case it proves useful for anyone else.

jfostersn · 2022-12-05T18:22:03Z

Need to update to 16.1.2Sent from my iPhoneOn Dec 5, 2022, at 2:23 AM, James N ***@***.***> wrote: We have been facing the same issue on certain devices that have upgraded to iOS 16.0. We have only encountered this on one or two devices within the team, but we are no longer able to re-create it after the following steps: Open the Facebook Developer Portal Navigate to App Events -> Settings Disable all settings in this section ("Collect the Apple Advertising Identifier (IDFA) with App Events", "Log in-app events automatically", "Log in-app events automatically") Don't have any data yet on whether this has resolved the issue for live users outside of our team, but wanted to share this in case it proves useful for anyone else. We have also run builds with the Facebook SDK fully removed, and have not encountered any immediate crashes in those builds. —Reply to this email directly, view it on GitHub, or unsubscribe.You are receiving this because you are subscribed to this thread.Message ID: ***@***.***>

The0racle · 2023-01-03T13:06:22Z

Any updates on this? We are facing this issue and disabling events is not an option, since we advertise on Facebook and need to see campaign effectiveness.

It would be great to hear from someone from the FB team. This crash is directly impacting purchasing users.

The0racle · 2023-01-05T11:33:34Z

@khuramdogar do you use in-app subscriptions? I've noticed that it started right after I bought a subscription with a test user, crash happens immediately on the first screen

We use SPM, FB SDK 9.0.0, iOS 16.1, Xcode 14.0.1

@bohdansasko Does it happen on every app launch after a purchase?

bohdansasko · 2023-01-09T16:11:59Z

@The0racle yep, it does every time. a bit later I'll try out #2119 (comment), maybe it will help us as well

matijaozetski9y · 2023-01-11T15:07:01Z

Hey guys! I had the same problem as I am using Facebook login and Auto-Renewable Subscriptions In-App purchases in my app.

The way I fixed this bug is by adding two keys to the info.plist file:

FacebookAdvertiserIDCollectionEnabled: Boolean NO
FacebookAutoLogAppEventsEnabled: Boolean NO

After that, the app was not crashing anymore. I hope it works for you as well!

ccnyou · 2023-01-16T07:33:10Z

Hey guys! I had the same problem as I am using Facebook login and Auto-Renewable Subscriptions In-App purchases in my app.

The way I fixed this bug is by adding two keys to the info.plist file:

FacebookAdvertiserIDCollectionEnabled: Boolean NO

FacebookAutoLogAppEventsEnabled: Boolean NO

After that, the app was not crashing anymore. I hope it works for you as well!

This should be a temporary solution. When AutoLogAppEvents is enabled, the FB SDK will add Payment observers, causing this crash. Don't forget to check that your code contains [FBSDKSettings setAutoLogAppEventsEnabled:YES];

Key code:

- (void)fetchServerConfiguration:(FBSDKCodeBlock)callback
{
      // ...
      if ([g_settings isAutoLogAppEventsEnabled] && self->_serverConfiguration.implicitPurchaseLoggingEnabled) {
        [g_paymentObserver startObservingTransactions]; // here
      }
      // ...
}

The0racle · 2023-01-17T13:53:53Z

Hey guys! I had the same problem as I am using Facebook login and Auto-Renewable Subscriptions In-App purchases in my app.
The way I fixed this bug is by adding two keys to the info.plist file:

FacebookAdvertiserIDCollectionEnabled: Boolean NO

FacebookAutoLogAppEventsEnabled: Boolean NO

After that, the app was not crashing anymore. I hope it works for you as well!

This should be a temporary solution. When AutoLogAppEvents is enabled, the FB SDK will add Payment observers, causing this crash. Don't forget to check that your code contains [FBSDKSettings setAutoLogAppEventsEnabled:YES];

Key code:
- (void)fetchServerConfiguration:(FBSDKCodeBlock)callback
{
      // ...
      if ([g_settings isAutoLogAppEventsEnabled] && self->_serverConfiguration.implicitPurchaseLoggingEnabled) {
        [g_paymentObserver startObservingTransactions]; // here
      }
      // ...
}

@ccnyou Where is this code supposed to be added?

AntJahja · 2023-03-10T10:40:21Z

I am also facing the same issue, are there any updates yet by anybody?

henrymly · 2023-03-20T22:13:32Z

We're seeing this crash in version 9.0.1.

Has anyone been able to reliably reproduce this yet?

trunghvbk · 2023-03-22T07:58:42Z

this happens when I integrated Apple Subscriptions into our app.
Log in the console:
objc[17011]: thread is already initializing this class!
The line that triggers the crash is
self.productRequest = [[fbsdkdfl_SKProductsRequestClass() alloc] initWithProductIdentifiers:productIdentifiers];
I did process purchase Subscription before so the productId in here is the productId saved when purchasing.

The0racle · 2023-03-22T13:11:12Z

It's hard to believe this issue hasn't been fixed or at least addressed in 6 months. It crashes the app on purchases - purchases! We're talking about the official Facebook iOS SDK.

Can anyone from Facebook please chime in? That would be much appreciated.

landonr · 2023-03-22T23:49:29Z

arrest mark zuckerbergh

KerezovTobokel · 2023-05-31T04:29:58Z

31 may 2023, still having this issue(

ccnyou · 2023-05-31T04:53:57Z

Hey guys! I had the same problem as I am using Facebook login and Auto-Renewable Subscriptions In-App purchases in my app.
The way I fixed this bug is by adding two keys to the info.plist file:

FacebookAdvertiserIDCollectionEnabled: Boolean NO

FacebookAutoLogAppEventsEnabled: Boolean NO

After that, the app was not crashing anymore. I hope it works for you as well!

This should be a temporary solution. When AutoLogAppEvents is enabled, the FB SDK will add Payment observers, causing this crash. Don't forget to check that your code contains [FBSDKSettings setAutoLogAppEventsEnabled:YES];
Key code:
- (void)fetchServerConfiguration:(FBSDKCodeBlock)callback
{
      // ...
      if ([g_settings isAutoLogAppEventsEnabled] && self->_serverConfiguration.implicitPurchaseLoggingEnabled) {
        [g_paymentObserver startObservingTransactions]; // here
      }
      // ...
}
@ccnyou Where is this code supposed to be added?

both plist file and fb sdk setup code.

…ollection (workaround for crash upon subscription. See: facebook/facebook-ios-sdk#2119)

MilanNosal · 2023-10-17T10:38:12Z

I've had the same problem, I was able to fix it by updating SDK to the newer version (14.1.0) and also importing FacebookAEM and FacebookBasics packages along with FacebookCore. I am not going to invest more time in investigating, but I think it's possible the fix was in adding the packages and not the update, probably autologging of events was dependent on one of those.

Anyway, if anyone stumbles upon this, try the same thing.

SamuelZhaoY added bug needs-triage labels Sep 28, 2022

LeonardoPasseri added a commit to balzo-tech/PDFEasy-iOS that referenced this issue Jul 21, 2023

Refreshed package dependencies. Disabled facebook auto log and IDFA c…

b5aa8f8

…ollection (workaround for crash upon subscription. See: facebook/facebook-ios-sdk#2119)

iOS 16.0 Crashes - FBSDKPaymentProductRequestor resolveProducts #2119

iOS 16.0 Crashes - FBSDKPaymentProductRequestor resolveProducts #2119

Comments

SamuelZhaoY commented Sep 28, 2022 • edited Loading

Checklist before submitting a bug report

Xcode version

Facebook iOS SDK version

Dependency Manager

SDK Framework

Goals

Expected results

Actual results

Steps to reproduce

Code samples & details

SamuelZhaoY commented Sep 30, 2022

tejua commented Oct 10, 2022 • edited Loading

cpheinrich commented Oct 14, 2022

SamuelZhaoY commented Oct 15, 2022

kkpattern commented Oct 17, 2022

landonr commented Oct 18, 2022

svera1213 commented Oct 18, 2022

fishandphil commented Oct 22, 2022

JackTheWright commented Oct 26, 2022

tgx64 commented Oct 27, 2022

samodom commented Oct 27, 2022

landonr commented Oct 27, 2022

fishandphil commented Oct 28, 2022

samodom commented Oct 28, 2022

khuramdogar commented Oct 29, 2022 • edited Loading

khuramdogar commented Oct 30, 2022

svera1213 commented Oct 31, 2022

khuramdogar commented Oct 31, 2022

bohdansasko commented Nov 2, 2022 • edited Loading

khuramdogar commented Nov 3, 2022

fishandphil commented Nov 6, 2022 • edited Loading

lovelyrowes commented Nov 14, 2022

james-lgc commented Dec 5, 2022 • edited Loading

jfostersn commented Dec 5, 2022 via email

The0racle commented Jan 3, 2023 • edited Loading

The0racle commented Jan 5, 2023

bohdansasko commented Jan 9, 2023

matijaozetski9y commented Jan 11, 2023

ccnyou commented Jan 16, 2023 • edited Loading

The0racle commented Jan 17, 2023

AntJahja commented Mar 10, 2023

henrymly commented Mar 20, 2023

trunghvbk commented Mar 22, 2023

The0racle commented Mar 22, 2023

landonr commented Mar 22, 2023

KerezovTobokel commented May 31, 2023

ccnyou commented May 31, 2023

MilanNosal commented Oct 17, 2023

iOS 16.0 Crashes - `FBSDKPaymentProductRequestor resolveProducts` #2119

iOS 16.0 Crashes - `FBSDKPaymentProductRequestor resolveProducts` #2119

SamuelZhaoY commented Sep 28, 2022 •

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tejua commented Oct 10, 2022 •

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fishandphil commented Nov 6, 2022 •

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