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Bug: Files crashes with memory error when browsing files with file preview enabled #16254

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SeleDreams opened this issue Sep 24, 2024 · 5 comments
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area - info pane Features or bug reports relating to the info pane crash Bug reports involving a crash

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@SeleDreams
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SeleDreams commented Sep 24, 2024

Description

While browsing source code files of a C program I'm working on with file preview enabled, big files or browsing multiple small files next to each other will cause Files to crash with an out of memory error (although my system still has ram, it seems more like a windows security feature).
I am on the microsoft store version.

{9D27E316-BB5B-401F-8E08-8917D0604FF1}

Steps To Reproduce

  1. Start Files
  2. Enable file preview
  3. Highlight files until it crashes

Requirements

Ensure that Files doesn't crash when checking out files.

Files Version

3.7.7.0

Windows Version

10.0.22631.4169

User ID

No response

Log File

debug.log
The log doesn't appears to say anything interesting.

@SeleDreams SeleDreams added the bug label Sep 24, 2024
@SeleDreams
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It actually does not appear to be a "crash".
It's a pretty interesting case where it seems a windows security feature kicks in where it is most likely warning of a memory leak by saying people could abuse of the memory buffer overrun to run malicious code.
Files still is working perfectly fine in the background, but the moment I close the prompt warning of the memory issue, windows closes Files.

@Josh65-2201
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Thanks for the report.

@Josh65-2201 Josh65-2201 added crash Bug reports involving a crash area - info pane Features or bug reports relating to the info pane labels Sep 24, 2024
@Josh65-2201 Josh65-2201 changed the title Files crashes with memory error when browsing files with file preview enabled Bug: Files crashes with memory error when browsing files with file preview enabled Sep 24, 2024
@yaira2
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yaira2 commented Sep 25, 2024

Can you reproduce this with #16156?

@yaira2 yaira2 added the needs - additional info Needs more information from the reporter label Sep 25, 2024
@yaira2
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yaira2 commented Sep 30, 2024

Is this still an issue in the preview version? https://files.community/download/preview

@yaira2 yaira2 removed the bug label Oct 7, 2024
@Josh65-2201
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Is this still an issue in 3.7.11?

@yaira2 yaira2 mentioned this issue Nov 9, 2024
@Josh65-2201 Josh65-2201 removed the needs - additional info Needs more information from the reporter label Nov 28, 2024
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Labels
area - info pane Features or bug reports relating to the info pane crash Bug reports involving a crash
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