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Woocommerce integration item setup is very inconvenient and is not properly documented in user manual #762

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tecnofoodmx opened this issue Mar 24, 2020 · 2 comments

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@tecnofoodmx
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I've been trying for a while now to set up my woocommerce site with ERPNext, e-commerce is an important department of our business.

We've found several bumps along the way since previous versions of the Wocommerce integration section in the user manual were very deficient. It is much better now and with it and the error logs we've been able to advance a little bit.

We've found a couple of situations which I want to expose:

1- Item set-up is not covered in the user manual, even when there are several modifications to be done, we've found the following:

###Step 0 Set-up your items:

1.1. Change each "item_code" to meet the following criteria "woocommerce - "+ woocommerce_id. For example: for an item with "woocommerce_id" = "25698", item_code sould be: item_code = "woocommerce - 25698"
1.2. Enable "woocommerce_check" via data import tool.
1.3. Set "woocommerce_id" number based on your Woocommerce item (via data import tool).
1.4. Create a new "item_group" named "Wocommerce Products" and select such item group for the desired items.
1.5. Define an "Item Tax Template" for each product.

2- Asking the user to change the "item_code" in order to be able to transact with woocommerce is extremely inconvenient. ¿is there a way around?. Within Woocommerce items, there are several fields in which the user could easily register the actual ERPNext "item_code" so that when the order is placed it can fetch the proper item.
I would highly sugest for the developing team to fix this issue since it would make almost impossible for us to use such integration under this condition.

Maybe you could enable an option in ERPNext's "woocommerce settings" in which the user picks which field should be used to fetch the item from the order.

Best regards!

@tecnofoodmx
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@ruchamahabal: Is it possible to fix this? (the item_code issue)

@frewper
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frewper commented Apr 20, 2023

1.1. Change each "item_code" to meet the following criteria "woocommerce - "+ woocommerce_id. For example: for an item with "woocommerce_id" = "25698", item_code sould be: item_code = "woocommerce - 25698"
1.2. Enable "woocommerce_check" via data import tool.

How did u even figure this out ? This is no where in the docs. I have been struggling with this days on end.

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