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Support Guidelines ⛑🆘

Welcome to the WhatsApp Bot Project! If you need assistance or have questions, please refer to the following guidelines for seeking support.

Before Seeking Support

Before reaching out for support, consider the following steps:

  1. Check Documentation: Review the project documentation available in the repository to see if it answers your question or resolves your issue.

  2. Search Issues: Browse through the existing issues on the project's issue tracker to check if someone has already encountered a similar problem or if there's an ongoing discussion related to your question.

  3. Search Online: Use search engines to look for solutions or discussions related to your issue.

How to Seek Support 😣

If you're unable to find a solution through the above steps, you can seek support by following these guidelines 👇:

  1. Issue Tracker: If you think you've identified a bug or have a feature request, please open an issue on the project's issue tracker. Provide as much detail as possible, including your environment, steps to reproduce the issue, and any error messages.
  2. Email Support: If you have a sensitive matter or need to discuss something privately, you can reach out to our support team via email at [[email protected]].

Expectations 💌

When seeking support, please adhere to the following expectations:

  • Be Respectful: Treat others with respect and courtesy. Remember that everyone is here to learn and help.
  • Provide Details: When reporting an issue, provide all relevant details to help others understand and address the problem.
  • Follow Up: If you find a solution to your issue, consider sharing it on the relevant platform to help others facing a similar challenge.

Contact

For email support, please contact me at [[email protected]].
For social media directions, I have Instagram at @gensart.ai.

Thank you.
And remember, your small help will have a positive impact for the others, stay helpful ! 😁