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Admin's Commission Earned Value Incorrect #2398

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Adrian-Albanese opened this issue Oct 9, 2024 · 1 comment
Closed

Admin's Commission Earned Value Incorrect #2398

Adrian-Albanese opened this issue Oct 9, 2024 · 1 comment

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@Adrian-Albanese
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Adrian-Albanese commented Oct 9, 2024

Bug Description

The calculation of the commission value under the Admin's Dokan Dashboard "at a glance" is incorrect. I have had 3 sales so far with the commission set to 10%.

Sale 1: 2x Free items
Sale 2: 3x $5 items = $15 total
Sale 3: 1x Free item

The dashboard shows $15 net sales and $30.69 commission earned. Not sure how my commission is larger than my net sale amount and why the payment gateway processing fee ($0.69) is shown as part of the commission too?

Expected Behaviour

Expected: $15 net sale @ 10% commission = $1.50 commission earned (optional, show total minus processing fee)

Actual Behaviour

Actual: $15 net sale @ 10% commission = $30.69 commission earned

Environment (please complete the following information)

  1. Dokan Version: v3.12.4
  2. WooCommerce Version: 9.3.3
  3. Browser: chrome
  4. Current Theme: Blocksy
@Adrian-Albanese Adrian-Albanese changed the title Commission Earned Value Incorrect Admin's Commission Earned Value Incorrect Oct 9, 2024
@TanvirHasan19
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Hi @Adrian-Albanese

The issue you’re experiencing appears to be specific to your site. We recommend creating a support ticket using this link. In the ticket, please include the staging site details, the vendor name, and, if possible, a video to help us understand the issue fully. Our support team will assist you promptly!

Thanks!

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