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Update 01. updatewithnewui<chats.md>
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removed the 2 short images as it was not looking precise in the documenation
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SangeetaMishr authored Feb 29, 2024
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5 changes: 2 additions & 3 deletions docs/3. Product Features/01. Chats.md
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<img width="370" alt="Screenshot 2024-02-29 at 12 21 44 PM" src="https://github.com/glific/docs/assets/143380171/5535b55c-a1ea-42b9-b057-ce651d494966"/>

**Contacts**: On the right side, there is a section titled 'Contacts' listing different contacts who have been interacted.
The 1st highlighted part in the image <img width="55" alt="image" src="https://github.com/glific/docs/assets/143380171/45c15f29-79d7-4abb-8569-1a9e337c4796"/> enables you to search conversations by name, keyword, label, staff, collection name, and date range. This feature helps streamline your search process and refine results based on specific criteria.
The 1st highlighted part in the image enables you to search conversations by name, keyword, label, staff, collection name, and date range. This feature helps streamline your search process and refine results based on specific criteria.


<img width="447" alt="image" src="https://github.com/glific/docs/assets/143380171/d576198f-c3ca-4755-a2bb-5a59c22dfc9d"/>
<img width="433" alt="image" src="https://github.com/glific/docs/assets/143380171/1d061a58-dcff-4384-9d65-a63ee64c7b60"/>

The second highlighted part in the image <img width="51" alt="image" src="https://github.com/glific/docs/assets/143380171/7c063fce-c188-4e6c-849a-93dd9fe5e643"/>
provides insights into the status of contacts, indicating the number who have opted in, opted out, and other relevant metrics.
The second highlighted part in the image provides insights into the status of contacts, indicating the number who have opted in, opted out, and other relevant metrics.

All - Shows all contacts.
Not Replied - Shows contacts list whose messages were read but not replied to yet.
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