[Q&A] GLPI Inventory Problem: Empty UUIDs and Serial Numbers

[Sanmen87]

Documentation & bug reporting acknowledgment

Yes, I read it

Describe your problem

We recently deployed a GLPI server in our organization and are conducting inventory through the GLPI agent. We encountered the following problem: a number of workstations were purchased as a WS from a Chinese manufacturer. The UUID and serial number are empty on these workstations. When inventoried with the agent, duplicate computers slip through (since a new entry is set by UUID + serial number) and there is a restriction on changing and entering by UUID so that duplicate workstations do not occur. Please tell me how it would be possible to solve the problem with duplicates when the UUID and serial number fields are empty. And is there a way to enter your own UUID in the agent's inventory process? There are more than 20 such machines in my organization.

[g-bougard]

Hi @Sanmen87

the simplest way to fix UUID or S/N on a computer is to setup additional-content with the path of a json file which will content manually set UUID.

You have an example reported here: #809
You can just fix S/N & UUID at the same time.