Error on crafting variants, asks for certificate that requires admin user and password for other users on domain

[nazincubeta]

Hi again!

So we deployed ViGenAiR domain-wide for our organization.

1. For other users on our domain, it shows a certificate popup, asking to authenticate with storage.mtls.cloud.google.com:443. The other users on our team are unable to accept the certificate because it asks for a system administrator username/password, and the other users don't have admin permissions on their machines due to IT policies. They then get "unexpected error" when they cancel the certificate request, since they can't accept the certificate.

2. Other team users are also getting errors when attempting to generate variants. They get the following error messages when browser console logs are viewed:

Encountered an unexpected error white generating variants: Error: ScriptError: Error: [{"error": {"code":403,"message":"Permission 'aiplatform.endpoints.predict' denied on resource '//aiplatform.googleapis.com/projects/redacted/locations/redacted/publishers/google/models/gemini-1.5-flash' (or it may not exist).","status":"PERMISSION_DENIED","details":[{"@type.googleapis.com/google.rps.ErrorInfo","reason":"IAM_PERMISSION_DENIED","domain":"aiplatform.googleapis.com","metadata":{"resource":"projects/redacted/locations/redacted/publishers/google/models/gemini-1.5-flash","permission":"aiplatform.endpoints.predict"}}]}}]

Some users don't even get the security certificate popup alert, and they get the "unexpected error" above when trying to generate variants.

Any ideas on how to fix this?

Thanks!