Promtail: ACL config fails when double wildcards are used

[jonlarsdizparc]

When using double wildcards to access all files in all subdirectories, the following error is shown under the step Find all existing ACL log files:

[WARNING]: Skipped '/home/vnc/myapp/logs/**' path due to this access issue: '/home/vnc/myapp/logs/**' is not a directory

It works in promtail though, so no errors there.

[voidquark]

Yes, I believe this is not addressed as of now. I have a few solutions for you at this moment:

• Change the runtime to root, which will skip ACL configuration and allow Promtail to run as root promtail_runtime_mode: "root"
• I would also recommend to migrate to Alloy, if possible:Promtail is feature complete. All future feature development will occur in Grafana Alloy. - Source: https://grafana.com/docs/loki/latest/send-data/promtail/