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Clarify troubleshooting for beacon verification
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makeasnek authored Oct 25, 2023
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Expand Up @@ -180,12 +180,13 @@ <h5 id="cpid-troubleshooting" class="text-center mt-5">Q: I See Multiple CPIDs o
<li>After these steps, restart the crunching wizard in the wallet. If the problem persists, go to one of our support channels for help.</li>
<h5 class="text-center mt-5">Q: My Beacon Isn't Being Verified</h5>
<li>Beacons typically take up to 24 hours to verify</li>
<li>Make sure you are crunching under your own account in BOINC and that the project is on the <a href="/guides/whitelist.htm">whitelist</a></li>
<li>Make sure you are crunching under your own account in BOINC and that the project is on the <a href="/guides/whitelist.htm">whitelist</a></li>. Make sure your project is not temporarily greylisted. In the wallet go to menu > settings > researcher wizard > projects and verify your project is listed there (greylisted projects do not appear).
<li>Make sure you changed your username</li>
<li>Check if your project is one that requires you to enable stats export
<ul>
<li>Go to <a href="/guides/whitelist.htm#about-gdpr">the whitelist page</a> and see if your project requires it</li>
<li>If you see your project requires it, follow the steps to enable it that are linked next to your project</li>
<li>Wait another 24 hours after enabling GDPR export</li>
</ul>
</li>
<li>Try waiting if all of the above are correct and its been less than 48 hours</li>
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