how to troubleshoot the service?

[sniper9191]

firstly, thank you for your dedication to this and making it available to us all.

I deploy the A2C service via the rpm package.
For the CA handler, I am using mswcce.

I tried to request for a certificate using Posh-ACME.
However, eventually it reaches a timeout -
Submit-ChallengeValidation : Timed out waiting 180 seconds for authorizations to become valid.

May I ask how would I troubleshoot this from the A2C side?
I have enabled debug logging, but I'm not sure what to look out for in the logs.

Below is the last few entries in the logs after getting the time out error from the client.

DBStore.order_lookup() ended with: {'notbefore': 0, 'notafter': 0, 'identifiers': '[{"value": "testing.test.local", "type": "dns"}]', 'expires': 1726250392, 'status': 'pending'}
Order._order_dic_create()
Order._order_dic_create() ended
Order._authz_list_lookup(Pis5blMBgsK8)
DBStore.authorization_lookup(column:order__name, pattern:Pis5blMBgsK8)
DBStore._authorization_search(column:order__name, pattern:Pis5blMBgsK8)
DBStore._authorization_search() ended
DBStore.authorization_lookup() ended
Order._authz_list_lookup() ended
Order._validity_list_create()
Order._lookup() ended
Order._lookup() ended
Message.prepare_response()
Nonce.nonce_generate_and_add()
Nonce.nonce__new()
got nonce: c9d50155799e425bb3e0b1d4931be42d
DBStore.nonce_add(c9d50155799e425bb3e0b1d4931be42d)
DBStore.nonce_add() ended
Nonce.generate_and_add() ended with:c9d50155799e425bb3e0b1d4931be42d
Order.parse() returns: {"header": {"Location": "https://a2c.test.local/acme/order/Pis5blMBgsK8", "Replay-Nonce": "c9d50155799e425bb3e0b1d4931be42d"}, "data": {"status": "pending", "expires": "2024-09-13T17:59:52Z", "identifiers": [{"value": "testing.test.local", "type": "dns"}], "authorizations": ["https://a2c.test.local/acme/authz/jnK3Orpmuixs"], "finalize": "https://a2c.test.local/acme/order/Pis5blMBgsK8/finalize"}, "code": 200}
10.65.242.86 /acme/order/Pis5blMBgsK8 {'header': {'Location': 'https://a2c.test.local/acme/order/Pis5blMBgsK8', 'Replay-Nonce': '- modified -'}, 'data': {'status': 'pending', 'expires': '2024-09-13T17:59:52Z', 'identifiers': [{'value': 'testing.test.local', 'type': 'dns'}], 'authorizations': ['https://a2c.test.local/acme/authz/jnK3Orpmuixs'], 'finalize': 'https://a2c.test.local/acme/order/Pis5blMBgsK8/finalize'}, 'code': 200}
[pid: 50289|app: 0|req: 50/95] 10.65.242.86 () {38 vars in 578 bytes} [Thu Sep 12 21:44:45 2024] POST /acme/order/Pis5blMBgsK8 => generated 300 bytes in 20 msecs (HTTP/1.1 200) 3 headers in 177 bytes (1 switches on core 0)

[grindsa]

Hi,

Most likely the challenge validation fails but this should be seen earlier in the log. Can you please post the full log or send it via email to [email protected]?

/G.