diff --git a/_docs-sources/support.mdx b/_docs-sources/support.mdx index 127a52508..bca7cb6c9 100644 --- a/_docs-sources/support.mdx +++ b/_docs-sources/support.mdx @@ -5,7 +5,7 @@ toc_max_heading_level: 2 import Tabs from "@theme/Tabs" import TabItem from "@theme/TabItem" import Card from "/src/components/Card" -import Grid from "/src/components/Grid" +import CardGroup from "/src/components/CardGroup" # Need Help? @@ -13,9 +13,9 @@ We’re here to assist when you get stuck. Basic support is included with every ## Get Support - + @@ -23,7 +23,7 @@ We’re here to assist when you get stuck. Basic support is included with every your own. @@ -33,43 +33,33 @@ We’re here to assist when you get stuck. Basic support is included with every title="Email Us" icon="/img/support/email-icon.svg" href="mailto:support@gruntwork.io" - tags={["pro", "enterprise"]} > Contact
support@gruntwork.io
with any questions or concerns you may have.
- { - // We intend to add these cards in the near future, so we'll break - // convention and just comment them out for now. - // - // - // Messages sent to
urgent-support@gruntwork.io
will - // receive a response within 24 hours. - //
- // - // Converse with Gruntwork engineers in your own private Slack - // channel. - // - // - // Speak with a Gruntwork engineer via phone or video chat to get real-time - // answers to your questions. - // - } + + Messages sent to
urgent-support@gruntwork.io
will receive + a response within your plan's Service Level Agreement. +
+ + Converse with Gruntwork engineers in your own private Slack + channel, with SLA response times. + +
+ +## Share Feedback + + security@gruntwork.io -
+ ## Paid Support Tiers @@ -147,10 +137,6 @@ We’re here to help you with: - **Bug fixes** — Raise concerns regarding any bugs you find. We’ll work with you to understand the impact to your team, and prioritize any bugs that interfere with getting your infrastructure into production. -- **Design reviews** — Receive feedback on the design of your infrastructure from knowledgeable Gruntwork engineers. This can help identify opportunities for improvement, or provide insight on how to use Gruntwork to achieve your goals. - -- **Code reviews** — Get another pair of eyes on any changes you make to your infrastructure so you can have confidence taking them live. - - **DevOps guidance** — While we don’t provide DevOps training beyond our [video training courses](/courses), we can help you understand how to apply general DevOps principles to devise the right infrastructure for your needs. ### How to reach us diff --git a/docs/support.mdx b/docs/support.mdx index 525db5fc1..38132924f 100644 --- a/docs/support.mdx +++ b/docs/support.mdx @@ -5,7 +5,7 @@ toc_max_heading_level: 2 import Tabs from "@theme/Tabs" import TabItem from "@theme/TabItem" import Card from "/src/components/Card" -import Grid from "/src/components/Grid" +import CardGroup from "/src/components/CardGroup" # Need Help? @@ -13,9 +13,9 @@ We’re here to assist when you get stuck. Basic support is included with every ## Get Support - + @@ -23,7 +23,7 @@ We’re here to assist when you get stuck. Basic support is included with every your own. @@ -33,43 +33,33 @@ We’re here to assist when you get stuck. Basic support is included with every title="Email Us" icon="/img/support/email-icon.svg" href="mailto:support@gruntwork.io" - tags={["pro", "enterprise"]} > Contact
support@gruntwork.io
with any questions or concerns you may have.
- { - // We intend to add these cards in the near future, so we'll break - // convention and just comment them out for now. - // - // - // Messages sent to
urgent-support@gruntwork.io
will - // receive a response within 24 hours. - //
- // - // Converse with Gruntwork engineers in your own private Slack - // channel. - // - // - // Speak with a Gruntwork engineer via phone or video chat to get real-time - // answers to your questions. - // - } + + Messages sent to
urgent-support@gruntwork.io
will receive + a response within your plan's Service Level Agreement. +
+ + Converse with Gruntwork engineers in your own private Slack + channel, with SLA response times. + +
+ +## Share Feedback + + security@gruntwork.io -
+ ## Paid Support Tiers @@ -147,10 +137,6 @@ We’re here to help you with: - **Bug fixes** — Raise concerns regarding any bugs you find. We’ll work with you to understand the impact to your team, and prioritize any bugs that interfere with getting your infrastructure into production. -- **Design reviews** — Receive feedback on the design of your infrastructure from knowledgeable Gruntwork engineers. This can help identify opportunities for improvement, or provide insight on how to use Gruntwork to achieve your goals. - -- **Code reviews** — Get another pair of eyes on any changes you make to your infrastructure so you can have confidence taking them live. - - **DevOps guidance** — While we don’t provide DevOps training beyond our [video training courses](/courses), we can help you understand how to apply general DevOps principles to devise the right infrastructure for your needs. ### How to reach us @@ -184,5 +170,5 @@ Looking for more personalized assistance using a particular Gruntwork product? O