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page-faq.html
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---
layout: home
title: FAQ
permalink: /faq/
---
<div class="opening">
<div class="container">
<h1>FAQ</h1>
<h2>All your questions, answered.</h2>
{% include ticket-btn.html %}
</div>
</div>
<div class="row faq">
<div class="container">
<h1>General</h1>
<dl>
<dt>What is the Cypriot Enterprise Link?</dt>
<dd>The Cypriot Enterprise Link (CEL) is a youth-led organization aimed to connect and support the Cypriot entrepreneurial talent in order to form a local and a global entrepreneurial network supported by events, meetups, workshops and projects. For more information visit <a href="http://projectcel.com" target="_blank">http://projectcel.com</a> and our Facebook page at <a href="http://facebook.com/CypriotEnterpriseLink" target="_blank">http://facebook.com/CypriotEnterpriseLink</a>.</dd>
<dt>Are you making money out of this?</dt>
<dd>No, we are not. The money we charge for Insights tickets go towards venue and food expenses. The rest of the events are free anyway, and they are made possible because of our lovely sponsors.</dd>
<dt>This seems interesting, how can I be involved?</dt>
<dd>We always need an extra hand of help, so thank you for wanting to get involved. Please visit <a href="http://projectcel.com/us/volunteer" target="_blank">http://projectcel.com/us/volunteer</a> for more information.</dd>
</dl>
</div>
</div>
<div class="row faq">
<div class="container">
<h1>Tickets</h1>
<dl>
<dt>Do I have to get a ticket for each event? </dt>
<dd>Yes. We decided to keep the tickets separate so we can estimate the attendance for each event better.</dd>
<dt>Can I get my tickets at the door?</dt>
<dd>No, you need to get/purchase you ticket online from our <a href="/tickets">Tickets</a> page.</dd>
<dt>I lost my ticket. Help! </dt>
<dd>Don't panic! First of all, the ticket should be in your email inbox. If you actually deleted the email, then you can email us at <a href="mailto:[email protected]" target="_blank">[email protected]</a> and we will send you an email with your ticket.</dd>
<dt>How can I cancel my ticket?</dt>
<dd>If you have a ticket to one of the free events then visit <a href="http://bit.ly/1amBn4T" target="_blank">http://bit.ly/1amBn4T</a> to cancel it. If you wish to cancel your Insights ticket then visit <a href="http://bit.ly/15vl2HM" target="_blank">http://bit.ly/15vl2HM</a> or email us at <a href="mailto:[email protected]" target="_blank">[email protected]</a> and we'll do it for you.</dd>
<dt>Are you making money out of this?</dt>
<dd>No, we are not. The money we charge for Insights tickets go towards venue and food expenses. The rest of the events are free anyway, and they are made possible because of our lovely sponsors.</dd>
</dl>
</div>
</div>
<div class="row faq">
<div class="container">
<h1>Travel</h1>
<dl>
<dt>Why are the events split in between Nicosia and Limassol?</dt>
<dd>Nicosia doesn't have much to offer in terms of beaches so the opening beach party will happen in Limassol. The rest of the events are happening in Nicosia because of the kind support of the University of Cyprus and the excellent infrastructure provided by the Hilton Park hotel.</dd>
</dl>
</div>
</div>
<div class="row faq">
<div class="container">
<h1>Insights</h1>
<dl>
<dt>Why are you charging money for Insights?</dt>
<dd>Insights is a really big event and it's impossible to cover it with sponsorship money. We're flying speakers in, arranging accommodation, providing breakfast and lunch for you and a couple of hundred other people – it quickly adds up to a lot. Looking at other conferences in Europe right now and judging by the caliber of our speakers and workshops, we feel that the ticket price is quite fair.</dd>
<dt>What will I learn about? </dt>
<dd>You'll learn both about how to start and how to scale. You'll learn how to listen only to what's relevant to you, how to convince people that your team is the right one for them and how to raise money in times of crisis. Other topics will include design & product, hardware, running your startup on metrics and more. Our guests have many years of startup experience, founded many companies and have attended some of the most prestigious startup accelerators in the world. All in all, you'll be in very good hands. Enjoy!</dd>
<dt>Does my ticket include lunch?</dt>
<dd>Yes, it does. The hotel's chefs will prepare lunch for all attendees at no extra cost.</dd>
<dt>Does the event have a dress code?</dt>
<dd>No, you can dress however you like – we will all be very casual.</dd>
<dt>What language are the talks and workshops in?</dt>
<dd>They will be in English.</dd>
<dt>What is your refund policy?</dt>
<dd>We will accept refund requests until 18:30 on Saturday 7th September. After this time any cancellations will not get refunded.</dd>
</dl>
</div>
</div>
<div class="row faq">
<div class="container">
<h1>Hackathon</h1>
<dl>
<dt>Do I need to have team to participate?</dt>
<dd>No, you can come with a team or you can find a team on the day. We will encourage everyone to pitch their idea so you can get a spherical view of all the projects and – why not? – join one of them.</dd>
<dt>Do I have to stay up all night?</dt>
<dd>No, you don't have to. But be cool and do.</dd>
</dl>
</div>
</div>
<div class="row faq">
<div class="container">
<h1>Youth Day</h1>
<dl>
<dt>Can I come with my friends from other schools?</dt>
<dd>Yes of course. You will be split into teams for the day, but you can be on the same team with your friends.</dd>
<dt>Do I need to bring my own laptop?</dt>
<dd>If you are participating at the Code School (ages 13-16) you don't need to bring laptops, but if you are participating at Junior Hackathon (ages 16-19) you need to bring your laptops.</dd>
<dt>Do I need to know the basics of programming to attend the Code School?</dt>
<dd>No, if you are a student of age 13-16, just register for a place. You will learn the basics through games and robots!</dd>
<dt>Do I need to know the basics of programming to attend the Junior Hackathon?</dt>
<dd>Yes. The Junior Hackathon is a competitive event and you will be completing a programming challenge in steps. Don't worry though, our team of mentors will help you with any problems you might face.</dd>
<dt>Will I get a certificate of attendance for attending the Youth Day?</dt>
<dd>Yes, all participating students will get certificates of attendance.</dd>
</dl>
</div>
</div>