Create a Guide/Template: User research for your project

[erigilg]

Overview

We need to create a guide to making user research for your project so that members of the project have a defined process of how to approach user research.

Action Items

The phases in the guide-making process are listed below. Each phase displayed in blue is linked to a wiki page with instructions on how to complete that phase. Open the wiki page in a new tab, copy the instructions for each part into the section labeled 'Tasks' at the bottom of this issue, and complete each task listed.

• Gather Examples Solo (open in a new tab)
• Gather Examples Collaboratively
• Create a Guide Draft
  • If needed, create a template
• Have your guide peer reviewed
• Present your guide for leadership review

Resources/Instructions

Google Drive Folder for this Guide’s documents 0044 [DRAFT] Google fonts for your project

Projects to Check

• 100 Automations
• 311 Data
• Access the Data
• BallotNav
• Brigade Organizer's Playbook
• Civic Tech Index
• Civic Tech Jobs
• Civic Tech Structure
• Data Science Projects
• Design Systems
• Engage
• Expunge-Assist (formerly known as Record Clearance)
• Food Oasis
• GreenEarthOS
• Guides
• HomeUniteUs
• Internship project
• Lucky Parking
• Open Community Survey
• People Depot
• TDM Calculator
• VRMS
• Hack for LA's Website
• Youth Justice Nav

Tasks

• This is where you will copy instructions from the wiki page for the step you are currently on.

[fchan218]

Prior version of issue

Overview

We need to create a guide to making user research for your project so that members of the project have a defined process of how to approach user research.

Action Items

• Gather examples of how other projects have done, adding each example as a link in the resources section

  • Once done, remove the "TG: Gather Examples" label and add the "TG: Draft Template" label

• Create a draft template, either in markdown format in this issue or a google doc in the old product management google drive new product management google drive>Product Management Guides

  • Once done, remove the "TG: Draft Template" label and add the "TG: Create Guide" label

• Create a guide on how to use the template

  • Once done, remove the "TG: Create Guide" label and add the "TG: Review Guide" label

• Review the guide with product management communities of practice

  • Once done, remove the "TG: Review Guide" label and add the "TG: Leadership Review" label

• Present to Hack for LA leadership team for sign off

  • Once approved, remove the "TG: Leadership Review" label and add the "TG: Place Guide" label

• Possibly create an issue template on .github

  • Include link to template under resources if you add it as a template in .github

Resources

Update issue #104 with the name of item you are working

Projects to check

• 100 Automations
• 311 Data
• Access the Data
• BallotNav
• Brigade Organizer's Playbook
• Civic Tech Index
• Civic Tech Jobs
• Civic Tech Structure
• Data Science Projects
• Design Systems
• Engage
• Expunge-Assist (formerly known as Record Clearance)
• Food Oasis
• GreenEarthOS
• Guides
• HomeUniteUs
• Internship project
• Lucky Parking
• Open Community Survey
• People Depot
• TDM Calculator
• VRMS
• Hack for LA's Website
• [Youth Justice Nav](https://github.com/hackforla/YouthJusticeNav/

[fchan218]

Assignee, Labels, Project Board Placement, and Milestones for this issue in the Product Repo: