diff --git a/.changelog/23365.txt b/.changelog/23365.txt
new file mode 100644
index 00000000000..031263393b8
--- /dev/null
+++ b/.changelog/23365.txt
@@ -0,0 +1,3 @@
+```release-note:bug
+ui: Dont show keyboard nav hints when taking a screenshot
+```
diff --git a/ui/app/services/keyboard.js b/ui/app/services/keyboard.js
index b7d092b0346..3ed4f78fccf 100644
--- a/ui/app/services/keyboard.js
+++ b/ui/app/services/keyboard.js
@@ -348,6 +348,10 @@ export default class KeyboardService extends Service {
       const shifted = event.getModifierState('Shift');
       if (type === 'press') {
         if (key === 'Shift') {
+          // if cmd/windows key is pressed, don't show hints — this is likely a user trying to take a screenshot.
+          if (event.getModifierState('Meta')) {
+            return;
+          }
           this.displayHints = true;
         } else {
           if (!DISALLOWED_KEYS.includes(key)) {
diff --git a/ui/tests/acceptance/keyboard-test.js b/ui/tests/acceptance/keyboard-test.js
index 77653e70877..339b21e04a9 100644
--- a/ui/tests/acceptance/keyboard-test.js
+++ b/ui/tests/acceptance/keyboard-test.js
@@ -270,6 +270,18 @@ module('Acceptance | keyboard', function (hooks) {
         0,
         'Hints disappear when you release Shift'
       );
+
+      await triggerEvent('.page-layout', 'keydown', {
+        key: 'Shift',
+        metaKey: true,
+      });
+      assert.equal(
+        document.querySelectorAll('[data-test-keyboard-hint]').length,
+        0,
+        'Hints do not show up when holding down Command+Shift'
+      );
+      await triggerEvent('.page-layout', 'keyup', { key: 'Shift' });
+      await triggerEvent('.page-layout', 'keyup', { key: 'Meta' });
     });
   });