Live USB not working on Dell E4300 #107

schusz · 2021-01-25T12:16:43Z

After loading kernel the boot logo shows and then nothing happens. Is there a solution for this?

probonopd · 2021-01-25T18:34:36Z

Hello @schusz
Which version are you using? hello-0.3.0_0C164-FreeBSD-12.1-amd64.iso ?

https://github.com/helloSystem/ISO/releases/tag/r0.3.0

If not, please retry with this version. The FreeBSD logo can take up to three minutes on the Live system. The installed system will be much faster.

schusz · 2021-01-26T23:00:45Z

Hi @probonopd , hello-0.3.0_0C164-FreeBSD-12.1-amd64.iso is the version I am using.

I used 'unset boot_mute' and 'boot -v' to boot in verbose mode.

Booting did not succeed. It kept displaying:

ahcich4: CONNECT requested
ahcich4: AHCI reset...
ahcich4: SATA connect time-out time=10000us status=00000000
ahcich4: reset: device not found

I turned the machine off after 2 hours

probonopd · 2021-01-27T07:50:50Z

Thanks @schusz.
Seemingly some issue wih the SATA controller.
Can you try again with disabling all SATA drives in BIOS?

schusz · 2021-01-27T08:32:29Z

Goodmorning @probonopd , If I disable all SATA it repeatedly shows this:

g_vfs_done():iso9660/LIVE[READ(offset=640415744, length=14336)]error = 5
(dao:umass-sim0:0:0:)0): READ(10). CDB: 28 00 00 10 77 94 00 00
(dao:umass-sim0:0:0:)0): CAM status:CCB request completed with an error
(dao:umass-sim0:0:0:)0): Retrying command, 3 more tries remain

This repeats itself 2 times until 0 more times remain.
Then it says:
(dao:umass-sim0:0:0:)0): Error 5, Retries exhausted

And then it repeats endlessly.

If you want I can send a video of the boot proces.

probonopd · 2021-01-27T18:17:13Z

Could be something that has to do with this USB device.
Can you try another (model of) USB stick?

schusz · 2021-01-28T18:06:11Z

@probonopd I tried 3 different USB drives.
Booting failed from all 3. Booting from the same sticks works flawlessly on my MacBook Pro8,1. See uploaded photo:
![Uploading 106179819...]

But there Wi-Fi is not working. But I think that is already a known issue.

schusz · 2021-01-28T18:47:32Z

@probonopd Got Wi-Fi working from USB dongle.
Works great!
A pity that I can't install it on the Mac's hard drive. And that it doesn't boot on the Dell E4300.

probonopd · 2021-01-30T12:34:57Z

A pity that I can't install it on the Mac's hard drive.

Why not?

grahamperrin · 2021-01-31T15:12:19Z

#107 (comment)

… failed from all 3. … ![Uploading 106179819...] …

(GitHub didn't get the complete upload.)

… kernel: … Error 5, Retries exhausted

#107 (comment)

Do you get this consistently – with every failed boot – for all three USB drives – with the Dell E4300?

If you're willing to share a link to the public result of a hardware probe:

boot from an alternative FreeBSD-based system (NomadBSD, maybe)
have all three drives connected
sudo pkg install sysutils/usbutils sysutils/hw-probe && sudo hw-probe -all -upload

– then we can think about external hubs (if any), and so on.

Defocusing from helloSystem

For comparison:

Multiple errors with USB devices : freebsd (2021-01-25, not resolved) with reference to:

https://pastebin.com/knzQE6Y3 – FreeBSD-CURRENT /dev/da0 CAM status: CCB request completed with an error

– in very simple terms, one side of this notebook is better than the other.

Generally, you might find that FreeBSD-based systems are more persnickety about quality of USB hardware (including connectors) than, say, Microsoft Windows.

@nomadbsd ~> lsusb
Bus /dev/usb Device /dev/ugen5.2: ID 046d:c534 Logitech, Inc. Unifying Receiver
Bus /dev/usb Device /dev/ugen0.4: ID 413c:8162 Dell Computer Corp. Integrated Touchpad [Synaptics]
Bus /dev/usb Device /dev/ugen0.3: ID 413c:8161 Dell Computer Corp. Integrated Keyboard
Bus /dev/usb Device /dev/ugen2.2: ID 0a5c:5800 Broadcom Corp. BCM5880 Secure Applications Processor
Bus /dev/usb Device /dev/ugen0.2: ID 0a5c:4500 Broadcom Corp. BCM2046B1 USB 2.0 Hub (part of BCM2046 Bluetooth)
Bus /dev/usb Device /dev/ugen7.2: ID 05e3:0610 Genesys Logic, Inc. Hub
Bus /dev/usb Device /dev/ugen6.1: ID 0000:0000
Bus /dev/usb Device /dev/ugen5.1: ID 0000:0000
Bus /dev/usb Device /dev/ugen0.1: ID 0000:0000
Bus /dev/usb Device /dev/ugen1.1: ID 0000:0000
Bus /dev/usb Device /dev/ugen2.1: ID 0000:0000
Bus /dev/usb Device /dev/ugen3.1: ID 0000:0000
Bus /dev/usb Device /dev/ugen7.1: ID 0000:0000
Bus /dev/usb Device /dev/ugen4.1: ID 0000:0000

I had 6 USB drives connected via a powered USB hub.

I disconnected the hub and inserted the USB drives one at a time:

Bus /dev/usb Device /dev/ugen7.2: ID 0781:5567 SanDisk Corp. Cruzer Blade
Bus /dev/usb Device /dev/ugen7.2: ID 0951:162b Kingston Technology DataTraveler HyperX 3.0
Bus /dev/usb Device /dev/ugen7.2: ID 1307:0165 Transcend Information, Inc. 2GB/4GB/8GB Flash Drive
Bus /dev/usb Device /dev/ugen7.2: ID 090c:1000 Silicon Motion, Inc. - Taiwan (formerly Feiya Technology Corp.) Flash Drive
Bus /dev/usb Device /dev/ugen7.2: ID 18a5:0243 Verbatim, Ltd Flash Drive (Store'n'Go)
Bus /dev/usb Device /dev/ugen7.2: ID 18a5:0243 Verbatim, Ltd Flash Drive (Store'n'Go)

Is that what you are looking for?

probonopd · 2021-02-10T19:14:22Z

Hi ·@schusz, do you have a chance to run this on an entirely different set of hardware - different USB stick, different computer?

schusz · 2021-02-11T09:03:55Z

Hi @probonopd, yes, I have a late 2010 iMac, a 2020 MacBook Pro, the infamous Dell Latitude E4300 (2x), a Dell Latitude E6400, and a Del Latitude E7280. Which helloSystem version do you suggest I use? I have loads of USB 2 and USB 3 flash drives.

hcarrega · 2021-02-11T09:28:59Z

I'm getting some issues to not booting on a acer aspire desktop and on a dell poweredge t110 maybe I burn it wrong

probonopd · 2021-02-11T18:33:05Z

Live boot can take up to 5 minutes and needs at least 4 GB of RAM due to helloSystem/ISO#4.

probonopd · 2021-02-11T18:35:41Z

@schusz if you have some time, why not make 2 bootable sticks (one USB2 and one USB3) and then test on all of them... as long as they have at least 4 GB of RAM. (Maybe except the 2020 MacBook Pro because that is probably too recent.)

And if you don't mind, then running the Hardware Probe utility and uploading probes would be great.

grahamperrin · 2021-02-12T01:30:56Z

#107 (comment)

@hcarrega not necessarily. On each computer: boot in verbose mode.

schusz · 2021-02-15T14:40:12Z

@probonopd I used a different USB-2 and USB-3 drive with r0.3.

I now turned out that where I was not able to boot into helloSystem on the Dell E4300 before, it now worked.
It took a really long time though before it finished.
It even worked on some of the flash drives I tried before.
And r.0.3, r0.4 and r.055 now also worked on the Dell. E4300.
One peculiarity:
The Global Menu did not work as on the other devices. On the E4300 there were 3 right arrows in the menu, and then when you click that, a pull-down menu appears, as can be seen in the photo I took. I'll send it via a Twitter DM.

I did a Hardware Probe for all 4 devices that I booted with these drives.
Used a MacBook Pro 15", Late 2011, an iMac, Late 2010, Dell latitude E4300.

Hardware Probe Dell Latitude E7280 SanDisk (USB3) en Cruzer (USB 2):
https://bsd-hardware.info/?probe=1e243253d1
Hardware Probe 2 Dell Latitude E7280 Booted from Cruzer:
https://bsd-hardware.info/?probe=defaee0e5c

Hardware Probe iMac11,3, late 2010:
SanDisk USB3 and SanDisk 2.0https://bsd-hardware.info/?probe=d7cca96f72

Hardwate Probe 1 MacBook Pro 15" Late 2011, SanDisk USB3:
https://bsd-hardware.info/?probe=e74d76ecb3
https://bsd-hardware.info/?probe=8f93b4146d

I already gave the HW Probe url for the 4300 earlier.

So this issue seems to be resolved. It actually never existed, if only I waited long enough for the boot to be completed ;-).

probonopd · 2021-02-15T18:01:36Z

Thank you @schusz, really helpful.

It took a really long time though before it finished.

Can you define "long"? The live system can take up to 5 minutes to boot, typically under 2. The installed system will be much faster.
helloSystem/ISO#4

The Global Menu did not work as on the other devices. On the E4300 there were 3 right arrows in the menu, and then when you click that, a pull-down menu appears

I suspect this has to do something with the DPI of the screen, and that the fonts are too large as a result and don't fit into the space in the menubar. Please open a separate ticket for this, ideally with details about the screen and/or hardware probe of the device in question.

latenightly · 2021-08-05T16:30:14Z

@schusz how long did it take? I just bought an iMac 2010 today to test out hello. Booted in verbose mode. There were a few Warnings, but it keeps going until it gets to play the intro music. The music finishes but even 10-15 minutes later, still only a black screen.

schusz · 2021-08-05T21:23:30Z

Hi @latenightly I just booted my late 2010 iMac 27" from a USB2 flash drive and it took 3 minutes for the desktop to appear. helloSystem build 0E223 for commit b6811af (hello-0.5.0_0E223-FreeBSD-12.2-amd64.iso).

latenightly · 2021-08-06T10:33:13Z

Hi @schusz, thanks for the response. I used the the same build and it did not work. I am using an iMac 21" of mid 2010. I wonder what the issue might be. I tried to find if it is an issue with the GPU unit but I did not get quite far.

I just tried again: when the music starts playing, I only see a black screen. Still after minutes nothing happens.
Any idea on how to tackle this another way?

schusz · 2021-08-06T10:46:55Z

Hi @latenightly I had this a long time ago and can't remember what steps to try from the top of my head, but I've had the same issue back then. You may find a solution in this issue: helloSystem/ISO#203

probonopd · 2021-08-10T14:25:15Z

@schusz how long did it take? I just bought an iMac 2010 today to test out hello. Booted in verbose mode. There were a few Warnings, but it keeps going until it gets to play the intro music. The music finishes but even 10-15 minutes later, still only a black screen.

Does your iMac have a Radeon GPU? Then you might possibly be running into helloSystem/ISO#147.

grahamperrin · 2021-09-02T23:10:42Z

Possible cross-reference:

Freeze boot FreeBSD 13.0 | The FreeBSD Forums – yesterday's update from the opening poster.

grahamperrin mentioned this issue Jan 31, 2021

Boot failures: md1.uzip: UZIP(zlib) inflate() failed, kernel panics and errno EFAULT helloSystem/ISO#102

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probonopd closed this as completed Feb 15, 2021

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Live USB not working on Dell E4300 #107

Live USB not working on Dell E4300 #107

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Live USB not working on Dell E4300 #107

Live USB not working on Dell E4300 #107

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… kernel: … Error 5, Retries exhausted

Defocusing from helloSystem

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