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I still can't access my web wallet #229

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pennyfx opened this issue Jan 11, 2015 · 6 comments
Closed

I still can't access my web wallet #229

pennyfx opened this issue Jan 11, 2015 · 6 comments

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@pennyfx
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pennyfx commented Jan 11, 2015

I created a web wallet in August 2014. I haven't been able to access it for months. When I restore it and then type in the pin, Hivejs just spins. What is going on?

So I was able to recover it using incognito mode. So it must be an issue with something that is stored in localstorage or indexdb.

@weilu
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weilu commented Jan 12, 2015

Try our staging site with your 12-word passphrase. If it still doesn't work for you can you take a screenshot of the error and if you know how get the console output and post them here

@pennyfx
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pennyfx commented Jan 13, 2015

It doesn't have an error. It just freezes after I enter my pin code. My wallet works on the staging site, but I think it is because I just restored it from the passphrase and it is new.

@enricribas
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I agree. This is happening for me as well. It accepts my pin and then spins and spins forever. I click on open existing wallet, enter the passphrases, then enter a new PIN, and then the same thing.

I am using the Android version. Rebooted my phone, etc.

Obviously very frustrated

UPDATE: Less angry since I was able to log in with Web Wallet.

@ghost
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ghost commented Jun 20, 2015

Possibly related to:

#233 (comment)

@ghost
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ghost commented Jul 13, 2015

Please try http://hive-js.herokuapp.com with your passphrase and let us know if it works.

@ghost
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ghost commented Jul 16, 2015

Closing this and other redundant issues now; #237 and #239 exist to consolidate. You guys may continue to comment here however.

@ghost ghost closed this as completed Jul 16, 2015
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3 participants