HA disconnects from the Internet

[milandzuris]

The problem

Hi, last 3 days i have problem every morning after 5AM HA disconnect from Internet but locally everything works, only restart HA will fix this problem, Cloud Integrations and HACS will stop working, logs clear, internet work good, its strange because HA Cloud works.

What version of Home Assistant Core has the issue?

2025.2.4

What was the last working version of Home Assistant Core?

No response

What type of installation are you running?

Home Assistant OS

Integration causing the issue

No response

Link to integration documentation on our website

No response

Diagnostics information

No response

Example YAML snippet

Anything in the logs that might be useful for us?

Additional information

No response

[Bascanvas]

Almost same issue here. HA says connection lost, restarting but never restarts. Only a hard boot of my mini pc running HA wil fix the issue.
Been breaking my head over it for a few days now. Internet works as normal, no outages of any strange things in my routers logs nor in the HA logs as to what causes the lost connections.

[mib1185]

What exactly do you mean by "disconnects from internet"? Please show us your log file and provide as much details as possible about your issue, thx 👍

[Bascanvas]

Hi, I am not at home at the moment. I get a message in on the bottom of the page which says connection lost trying to reconnect which it doesn't do until a hard (power) reboot of the system. First occured in the night from Wednesday to Thursday, then agajn the following night and the entire morning yesterday. Rest of the day fine until right after bed time. Restored a backup from last Monday when everything was stil stable but saw on the companion app the system was down again half an hour after I left. All other internet connected devices work just fine. Which log file do you need. Core or Supervisor? Tests in supervisor seems fine besides some Zigbee errors. I will try to send you some log files when I get home. Thx in advance Op za 22 feb 2025 10:09 schreef Michael ***@***.***>:

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What exactly do you mean by "disconnects from internet"? Please show us your log file and provide as much details as possible about your issue, thx 👍 — Reply to this email directly, view it on GitHub <#139025 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/BODVIBYL2LJVR4WOH4KXO4L2RA5FRAVCNFSM6AAAAABXUTUJG2VHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDMNZWGEYTCOJWGM> . You are receiving this because you commented.Message ID: ***@***.***> [image: mib1185]*mib1185* left a comment (home-assistant/core#139025) <#139025 (comment)> What exactly do you mean by "disconnects from internet"? Please show us your log file and provide as much details as possible about your issue, thx 👍 — Reply to this email directly, view it on GitHub <#139025 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/BODVIBYL2LJVR4WOH4KXO4L2RA5FRAVCNFSM6AAAAABXUTUJG2VHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDMNZWGEYTCOJWGM> . You are receiving this because you commented.Message ID: ***@***.***>

[mib1185]

I think I know which message you mean, but a screenshot would help to clarify it.
Further if you have access, then core and supervisor log might be helpful.
Another check is to restart HA in safe mode and check if the issue still occur.

[Bascanvas]

[supervisor_2025-02-22T20-46-43.380Z.log](https://github.com/user-attachments/files/18925732/supervisor_2025-02-22T20-46-43.380Z.log) [home-assistant_2025-02-22T20-46-24.077Z.log](https://github.com/user-attachments/files/18925731/home-assistant_2025-02-22T20-46-24.077Z.log) Hi Michael, Attached the log files, I left the house around 10.22 am, checked my companion app around 11.20am and realised there was no connetion again. Was able to restart the system by shutting down and restarting the sytstem via the Tuya plug on which the X86-64 system is running my Ha setup. I have zero issues on any other device running on my router. Like i said earlier, everything was running fine up until wednesday night. I restored a backup from before wednesday and just after i left the house today the connection was lost again. Restarted remote via the Tuya plug and system has been up and running fine again since then. I am a bit lost as to why i suddenly have these problems Any help would be appreciated because i am a bit lost as to where things have gone wrong Thx in advance Bas Jansen

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________________________________ Van: Michael ***@***.***> Verzonden: zaterdag 22 februari 2025 16:47 Aan: home-assistant/core ***@***.***> CC: Bascanvas ***@***.***>; Comment ***@***.***> Onderwerp: Re: [home-assistant/core] HA disconnects from the Internet (Issue #139025) I think I know which message you mean, but a screenshot would help to clarify it. Further if you have access, then core and supervisor log might be helpful. Another check is to restart HA in safe mode<https://www.home-assistant.io/docs/troubleshooting_general/#restarting-home-assistant-in-safe-mode> and check if the issue still occur. — Reply to this email directly, view it on GitHub<#139025 (comment)>, or unsubscribe<https://github.com/notifications/unsubscribe-auth/BODVIB44JR2U6U3TMPTOYOT2RCLZNAVCNFSM6AAAAABXUTUJG2VHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDMNZWGI3TEMZSGE>. You are receiving this because you commented.Message ID: ***@***.***> [mib1185]mib1185 left a comment (home-assistant/core#139025)<#139025 (comment)> I think I know which message you mean, but a screenshot would help to clarify it. Further if you have access, then core and supervisor log might be helpful. Another check is to restart HA in safe mode<https://www.home-assistant.io/docs/troubleshooting_general/#restarting-home-assistant-in-safe-mode> and check if the issue still occur. — Reply to this email directly, view it on GitHub<#139025 (comment)>, or unsubscribe<https://github.com/notifications/unsubscribe-auth/BODVIB44JR2U6U3TMPTOYOT2RCLZNAVCNFSM6AAAAABXUTUJG2VHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZDMNZWGI3TEMZSGE>. You are receiving this because you commented.Message ID: ***@***.***>

[mib1185]

Please don't reply via mail, instead use the WebUI of Github. This helps to avoid information loss (like attachments 😉).

Further, did you already tried the safe mode?

[Bascanvas]

I just came home so i haven't tried safe mode yet, i will as soon as i need to restart again if the HA system loses connection and won't reconnect.

System info:

Core 2025.2.5
Supervisor 2025.02.1
Operating System 14.2
Frontend 20250221.0