description |
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Connecting ServerGuard24 with ilert enables real-time alerts and streamlined incident management, allowing teams to respond swiftly to server issues and minimize downtime |
ServerGuard24 is a comprehensive server monitoring service that ensures the availability and performance of your IT systems. It offers a range of monitoring solutions, including website monitoring, mail server monitoring, database server monitoring, and security monitoring. This guide helps to connect ServerGuard24 with ilert.
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Go to Alert sources -> Alert sources and click Create new alert source.
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Search for ServerGuard24 in the search field, click the ServerGuard24 tile, and then Next.
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Give your alert source a name, optionally assign teams, and click Next.
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Select an escalation policy by creating a new one or assigning an existing one.
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Select your Alert grouping preference and click Continue setup. You may click Do not group alerts for now and change it later.
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The next page shows additional settings, such as customer alert templates or notification priority. Click Finish setup for now.
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On the final page, an API key and/or webhook URL will be generated. You will need it later.
- On the Dashboard, click on Settings.
- Now, on the sidebar, navigate to Integrations and click on the + New Integration button.
- Change the Type to 'Custom'.
- Change the Request Type to 'POST Data'
- Now, enter a Description and the previously generated alert source URL in the URL field.
- Enter the following template into the Data Template field:
{
"id": "{ID}",
"status": "{STATUS}",
"status2": "{STATUS2}",
"output": "{OUTPUT}",
"remark": "{REMARK}",
"shortlink": "{SHORTLINK}",
"downmsg": "{DOWNMSG}",
"timestamp": "{TIMESTAMP}",
"datetime_gmt": "{DATETIME_GMT}",
"datetime_loc": "{DATETIME_LOC}",
"datetime_frm": "{DATETIME_FRM}",
"datetime_iso": "{DATETIME_ISO}",
"check": "{CHECK}",
"server": "{SERVER}",
"address": "{ADDRESS}",
"debugoutput": "{DEBUGOUTPUT}"
}
- Click on Save to finish the setup.
Will alerts in ilert be resolved automatically?
Yes, as soon as the status of a ServerGuard24 check is 'OK' again, the corresponding alert in ilert will be resolved.