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Receipt printers spews out a load of blank paper on one machine, but works fine on another machine (same setup) #33

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Tsango240972 opened this issue Sep 9, 2021 · 2 comments

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@Tsango240972
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I have installed the WebApp and printed successfully from my application on a few different machines now running Windows 10 and all good.

I basically produce a PDF and then use PrintPDF to send it to the receipt printer.

However I tried to run the same system on a Windows 8.1. machine and the same process just spews out about 3 feet of blank receipt paper then prints the receipt really small at bottom of it.

Compared settings to the windows 10 machines and all look the same, and running the same code so the only factor is this machine, and maybe windows 8.1

Any help greatly appreciated. I may just upgrade the 8.1 machine to 10.

@Tsango240972
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Update : I was at a loss so I bought a copy of Windows 10 and installed that as a fresh install. Reinstalled the WebApp Hardware Bridge, but I got the same issue. About 3ft of blank paper and the PDF very small at the end.

It's so odd because I have done the same install process on 2 other windows 10 PC's and they both worked fine.

I am going to continue to look into this!

@Tsango240972 Tsango240972 changed the title Does this work with Windows 8.1 Receipt printers spews out a load of blank paper on one machine, but works fine on another machine (same setup) Sep 27, 2021
@teclark
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teclark commented Apr 4, 2023

Any insight on this issue? We're experiencing the same thing. Star TSP100 printer, trying PDFs.

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