failed to register layer: failed to Lchown

[LordZanna]

What happened

Launhing "./start prod up --all_analyzers -- -d" I get this error message:
"failed to register layer: failed to Lchown "/usr/local/lib/node_modules/box-js/node_modules/optionator/CHANGELOG.md" for UID 110779, GID 100 (try increasing the number of subordinate IDs in /etc/subuid and /etc/subgid): lchown /usr/local/lib/node_modules/box-js/node_modules/optionator/CHANGELOG.md: invalid argument"

Environment

1. OS: Ubuntu 23.04
2. IntelOwl version: 6.0.4
3. Docker version 25.0.2, build 29cf629
4. Docker Compose version v2.24.5

What did you expect to happen

I expected it will started wihout errors

How to reproduce your issue

In sequence i have done:
./initialize.sh
./start prod up -- d
./start prod down
./start prod up --all_analyzers -- -d

Error messages and logs

"failed to register layer: failed to Lchown "/usr/local/lib/node_modules/box-js/node_modules/optionator/CHANGELOG.md" for UID 110779, GID 100 (try increasing the number of subordinate IDs in /etc/subuid and /etc/subgid): lchown /usr/local/lib/node_modules/box-js/node_modules/optionator/CHANGELOG.md: invalid argument"

[drosetti]

It seems a problem related to the user ID range. Did you try to increase it in the files /etc/subuid and /etc/subgid ?

[LordZanna]

Yes, I'm launching docker as root and I have increased to 655350.
Now I have started every analyzer one by one I have restricted the problem to "malware_tools_analyzers".
This is the only parameter that gives the error.

[drosetti]

Yes, I'm launching docker as root and I have increased to 655350.

Inside the container malware_tools_analyzers ?

[LordZanna]

No, I might have made a mistake because I am not familiar with docker. I did it on the host.
I don't know how to modify these files inside the image.

[drosetti]

Don't worry, there's no problem :)
In case the container is running you can login with sudo docker exec -ti intelowl_malware_tools_analyzers /bin/bash and edit the file /etc/subuid
In case it's down I suggest to:
1 - docker cp intelowl_malware_tools_analyzers:/etc/subuid . in this way you copy the file from the container to your host
2 - edit the file subuid
3 - docker cp subuid intelowl_malware_tools_analyzers:/etc/subuid
4 - start again

In this way the file inside the container should be updated

[LordZanna]

Thanks for help but I don't have the image because it vanishes after the error mentioned above.
Doing docker images it doesn't shows up.

I've tried this:
docker pull intelowlproject/intelowl_malware_tools_analyzers:"v6.0.4"
Download started and than it goes on to extract.

I obtain this message:
"failed to register layer: failed to Lchown "/usr/local/lib/node_modules/box-js/node_modules/optionator/CHANGELOG.md" for UID 110779, GID 100 (try increasing the number of subordinate IDs in /etc/subuid and /etc/subgid): lchown /usr/local/lib/node_modules/box-js/node_modules/optionator/CHANGELOG.md: invalid argument"

The image vanished again.

May I do something else to download it?

[drosetti]

Sorry if I take time to answer, but I was on vacation.
Talking about the vanishing, it's a bit weird: with docker images ls -a I see the image is not in the list.
After I run the command docker pull intelowlproject/intelowl_malware_tools_analyzers:"v6.0.4" the image is correctly listed.

Also the error should appear when you run the container, not when you download the image.

[LordZanna]

No problem, nothing urgent.
I don't know what I'm doing wrong, but attached you will find what I did and what I can see after doing it.