UI freezes when moving folder with drag & drop (on Windows)

[EmadFathy]

When trying to move a folder with drag & drop, the UI of the app is freezing a lot of time (and sometime go black), for the test captured in the following video the two folders was empty and it froze about a minute. I made a video to show the problem.

Notes:

• Video URL: https://jmp.sh/mgoY46XQ
• OS is Windows.

Edits:

• Protocol: Amazon S3
• Versions: Current/Latest of both right now:
  • Windows: 10.0.19045
  • CyberDuck : 9.0.1-41941
  • Intel platform.

[AliveDevil]

What's the protocol used, which Cyberduck version are you running?
Windows x64 or amd64?

[EmadFathy]

Hi @AliveDevil

What's the protocol used, which Cyberduck version are you running? Windows x64 or amd64?

I added the missing specs to the original post under edits section.

[AliveDevil]

That behavior is weird. I did try to replicate this issue here, but am unable to.
On a Windows 10 19045.4842 machine I've installed Cyberduck 9.0.1, opened a connection, created folders "My Files", "Test 1", "Test 2".
Clicked and held to drag "Test 2" around. There's not been any indication of the behavior you are seeing.
Do you have any software installed, that monitors or otherwise accesses the clipboard?

[EmadFathy]

Do you have any software installed, that monitors or otherwise accesses the clipboard?

No, Not at all. But what is the relation with the clipboard??

[AliveDevil]

Drag & Drop on Windows may use the clipboard for negotiating how content from one application is transferred to the other.

The path you're connected to is /my-bucket, not /my-bucket/some/other/long/path/in/S3?

[EmadFathy]

The path you're connected to is /my-bucket, not /my-bucket/some/other/long/path/in/S3?

Sorry, can't get this, please clarify what do you mean?

[AliveDevil]

What is the bucket/path you are connecting to?
Is it the bucket root directly, or some path in the bucket?

[EmadFathy]

What is the bucket/path you are connecting to?
Is it the bucket root directly, or some path in the bucket?

The connected path is the root, the folders of testing is on the root, the folders you're seeing is /my-bucket/Test 1 and /my-bucket/Test 2.

[EmadFathy]

Here is another issue with the UI, it may be related to the drag & drop issue. When trying to check updates the result of checking is gone from itself, no click on Close button, and absolutely not hitting ESC, Enter or Sapce keys, nothing on keyboard it touched at all. The window still on the screen for a random period each time (you'll notice it in the video).

Here is the video showing the issue: https://jmp.sh/7pk8jj3c

Note: I posted this issue here because I think that, may be the cause of both issues is the same.

[AliveDevil]

The updater window disappearing is something I encountered as well, but haven't been able to debug yet - as the updater window is entirely handled by an external dependency.

[dkocher]

The updater window disappearing is something I encountered as well, but haven't been able to debug yet - as the updater window is entirely handled by an external dependency.

The updater will be replaced with #10857.