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nlu.yml
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version: "3.1"
nlu:
- intent: intent_core_ui_start
- intent: intent_core_capabilities
examples: |
- How can you help me?
- Help me
- I need help
- What can you do?
- What do you do?
- What kind of things can you do?
- What are some examples of things you can do?
- What services can you help me with?
- What products can you assist me with?
- Show me what kind of things can you do
- Show me what do you do
- Show me what can you help me with
- Show me what you can do
- What are you able to do?
- What are you capable of doing?
- How can you help?
- What do I do?
- Tell me about you
- Tell me about yourself
- Tell me what you can do
- intent: intent_core_yes
examples: |
- yes
- yeah
- of course
- for sure
- yep
- yup
- y
- intent: intent_core_no
examples: |
- n
- nah
- no
- i don't think so
- nay
- nvm
- intent: intent_core_other
examples: |
- other
- something else
- a different one
- intent: intent_core_hello
examples: |
- Hi
- hello
- what's up
- sup
- hey
- greetings
- afternoon
- yo
- salutations
- hello world
- hola
- happy day
- good morning
- good evening
- good afternoon
- how are you?
- how are you doing?
- how's it going?
- how are ya?
- hello robert
- hello robot
- hello, whats your name?
- good morning!
- Sup robot
- Hello assistat
- intent: intent_planned_features
examples: |
- What's my burndown?
- What's my committed spend?
- Have I met my commitment for this year?
- Whats my yearly spend?
- What's my Openshift cluster spend?
- How much am I spending on Openshift clusters?
- Show me how much I'm spending on Openshift?
- How much did my organization spend this month?
- Show this month's spending
- How much is my line of business spending?
- Show me spending by product
- Create a cost report
- Create a report about my spending
- intent: intent_out_of_scope
examples: |
- Who came up with the Red Hat?
- What are all the products Red Hat makes?
- What products do you make?
- Who started Red Hat?
- when was red hat founded?
- intent: intent_unknown_topic
examples: |
- Tell me a joke
- Do you like fish?
- do you like pina coladas?
- do you like iphones?
- do you like pinball?
- do you like pizza?
- do you like union oil?
- do you like the color blue?
- What headphones do you recommend?
- What pair of shoes do you recommend?
- what iphone do you recommend?
- what wedding planners do you recommend?
- How good are you at math?
- Can you do math for me?
- What's my name
- are you a replicant
- where is my protected
- are we in matrix
- do you hate anyone
- are you single
- am I annoying you
- synonym: agent
examples: |
- human
- person
- support
- IT support
- intent: intent_live_chat
examples: |
- speak to agent
- agent
- human
- person
- support agent
- support tech
- support engineer
- I want to talk to a human
- I need an agent
- Can you take me to a person?
- Do you offer live chat?
- Do you support live chat?
- Can I speak to an agent?
- Where can I find an agent?
- Give me a damn human being!!
- is this chat live?
- customer support
- can you have a real time conversatoin
- do you have tech support
- can i talk to a technical support agent
- intent: intent_services_offline
examples: |
- Are there any outages?
- Are any services down?
- Are there any products down?
- What services are offline?
- Is service [access.redhat.com](product) down?
- Is [console.redhat.com](product) down?
- Is something wrong with [cloud.redhat.com](product)?
- Is [developers.redhat.com](product) having issues?
- Is [insights](product) having issues?
- Is [inventory](product) having an outage?
- outages
- where can i view outages
- report an outage
- see current outages
- it's down
- where can i see what systems are down
- what's the site for viewing outages
- report a service offline
- intent: intent_data_privacy_policy
examples: |
- Are you watching my conversations?
- How are you using my data?
- Who is getting my data?
- What is your privacy policy?
- How is my privacy protected?
- Are you collecting PII (Personally Identifiable Information)?
- Is my data being protected?
- What are you doing with this conversation?
- Is this conversation being monitored?
- Is a person watching this conversation?
- Will this conversation be reviewed?
- Is someone going to read this
- Are you learning from this conversation
- I don't feel safe talking to you
- Are you storing this conversation?
- Are we being watched?
- Is this being recorded?
- I feel spied on
- Is our conversation tracked
- Is this chat private?
- How can I trust the security of this?
- is this private?
- are we being monitored?
- intent: intent_data_deletion
examples: |
- Can you delete my messages
- I want to remove my messages
- Please dont store my messages
- Am I able to remove my message history?
- Please clear the chat history
- Delete chat history
- do not save this chat history
- empty the chat logs
- can you please delete my chat logs
- i dont want you to save this conversation log
- remove conversation log from your storage
- please get rid of my conversations in your logs
- intent: intent_send_complaint
examples: |
- This sucks.
- You suck.
- This is garbage
- This is trash
- I really hate this experience
- I'm not happy with this
- You're not helping me!
- I'm not getting what I need from this
- I hate this
- I want to talk with your manager
- I don't like this
- I do not like this
- This is crap
- you didnt help me with
- why are you bad
- you aren't helping me
- garbage
- I hate talking to bots
- this is sad
- bad bot
- intent: intent_are_you_ai
examples: |
- What are you running on?
- What are you using to run this?
- How do you work?
- Do you use AI?
- Are you a robot?
- Is this a chatbot?
- Is this artificial intelligence
- What system are you running on
- Are you chatgpt
- Are you built using Watson?
- What backend are you running on?
- Is this machine learning
- Are you ai/ml
- Is this artificial intelligence (AI) or Machine Learning (ML)?
- Can you explain how you work?
- Who programmed you?
- chat gpt
- what type of program are you?
- what is supervised learning?
- ai test
- are you real?
- intent: intent_user_preferences
examples: |
- How do I change my [email address](preference)?
- How do I change my [name](preference)?
- I want to change my [personal information](preference).
- I want to update my [password](preference)
- Change my [phone number](preference)
- Update my [login](preference)
- Reset my [password](preference).
- Change my [password](preference).
- Change my [username](preference)
- Update my [email](preference).
- Rename my [display name](preference)
- Where do I change my [email](preference)?
- Where can I reset my [password](preference)?
- Where can I change my [username](preference)?
- Where can I change my [preferences](preference)?
- Where can I edit all of my [preferences](preference)?
- please update my [preferences](preference)
- i need to reset my [password](preference)
- [password](preference) reset
- reset my [username](preference) please
- intent: intent_core_help
examples: |
- I want to manage
- Can you help me install?
- I need help with
- What is
- Can you help me with
- Can you help me with my [ocm](core_services)?
- What can do you do with
- Where is [openshift](core_services)
- Can you help me with my [acs](core_services)
- Could you help me with my [ocm](core_services)
- I need some assistance with [acs](core_services)
- Can you help me with my [acs](core_services)
- I need some assistance with [openshift](core_services)
- Do you do anything with Red Hat [openshift](core_services) services on aws?
- What is [rosa](core_services)
- What are the [rosa](core_services) prerequisites
- Can you install my [rosa](core_services) for me?
- Download [rosa](core_services)
- Deploy my [ocm](core_services)
- Help me deploy my [openshift](core_services)
- I need to deploy
- I would like to deploy
- I would like help with my (core_services)
- intent: intent_core_here
examples: |
- Here
- Here please
- Here with you
- Right here
- Right here works
- Right here with you
- Right here is fine
- Conversation
- This conversation
- Chat
- This chat
- This chat is fine
- Let's do it here
- With you
- I'll let you collect the details.
- I'd prefer to use the assistant
- intent: intent_core_learn_more
examples: |
- learn more
- know more
- get more information
- I would like to know more
- I want to learn more
- want to know more
- more info
- give me the info
- intent: intent_core_guide_me
examples: |
- show me
- walk me through it
- do it for me
- show me how it is done
- guide me
- intent: intent_core_something_else
examples: |
- something else
- lets skip this
- lets do something else
- I want to do something else
- Lets start over
- I don't want to do this anymore