Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

Sign up for GitHub

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Jump to bottom

ChromeCast not connect #58

Open
6 tasks done
fabiomgg opened this issue Apr 20, 2021 · 2 comments
Open
6 tasks done

ChromeCast not connect #58

fabiomgg opened this issue Apr 20, 2021 · 2 comments

Comments

@fabiomgg
Copy link

fabiomgg commented Apr 20, 2021 •
edited
Loading

Prerequisites
  • Have you checked for duplicate issues: Yes
  • Which Player version are you using: kaltura-player-js 1.7.0-canary-7-6191697.0
  • Can you reproduce the issue with our latest release version: Yes
  • Can you reproduce the issue with the latest code from master: Yes
  • What browser and OS names and versions are you using: Windows - Chrome Versão 89.0.4389.128 (Versão oficial) 64 bits
  • If applicable, add test code or test page to reproduce:
<html lang="en" dir="ltr">
  <head>
    <meta charset="utf-8">
    <title></title>
    <script type="text/javascript" src="kaltura-ovp-player.js"></script>
    <!-- Last version obtained from https://github.com/kaltura/kaltura-player-js (builded) -->
    <script type="text/javascript" src="playkit-cast-sender.js"></script>
    <!-- Last version obtained from https://github.com/kaltura/playkit-js-cast-sender (builded) -->
  </head>
  <body>
    teste
    <div id="teste" style="width:500px; height: 500px"></div>

    <script>
      var cast_config_object = {
            receiverApplicationId: 'CC1AD845',
        }

      kalturaPlayer = KalturaPlayer.setup({
          targetId: "teste",
          provider: {
            partnerId: 2414141,
            uiConfId: 45714941
          },
          playback:{
            playbackRates: [0.5, 0.75, 1, 1.25, 1.5, 1.75, 2]
          },
          cast: cast_config_object
        })

        kalturaPlayer.loadMedia({entryId: '0_42t34eoi'});

        kalturaPlayer.load();
    </script>

  </body>
</html>
Expected behavior

Connect to chromecast.

Actual behavior

The player remains trying to connect infinitely.

Console output
[Error] Category:7 | Code:7003 | kava

I recorded 2 videos to exemplify what is happeging:

1 - Chrome Browser
https://drive.google.com/file/d/1ecA796PbOI5acmQCZ8KDeEYxxjRnAeYC/view?usp=sharing

2 - ChromeCast App
https://drive.google.com/file/d/1UcZ87B5Yu_yd6CzTOeVD3-BnaA30Yrm6/view?usp=sharing
@kaltura-hooks
Copy link

Hi @fabiomgg,

Thank for you reporting an issue and helping improve Kaltura!

To get the fastest response time, and help the maintainers review and test your reported issues or suggestions, please ensure that your issue includes the following (please comment with more info if you have not included all this info in your original issue):

  • Is the issue you're experiencing consistent and across platforms? or does it only happens on certain conditions?
    please provide as much details as possible.
  • Which Kaltura deployment you're using: Kaltura SaaS, or self-hosted?
    If self hosted, are you using the RPM or deb install?
  • Packages installed.
    When using RPM, paste the output for:
	# rpm -qa \"kaltura*\"

For deb based systems:

	# dpkg -l \"kaltura-*\"
  • If running a self hosted ENV - provide the MySQL server version used
  • If running a self hosted ENV - is this a single all in 1 server or a cluster?
  • If running a self hosted ENV, while making the problematic request, run:
	# tail -f /opt/kaltura/log/*.log /opt/kaltura/log/batch/*.log | grep -A 1 -B 1 --color \"ERR:\|PHP\|trace\|CRIT\|\[error\]\"

and paste the output.

  • When relevant, provide any screenshots or screen recordings showing the issue you're experiencing.

For general troubleshooting see:
https://github.com/kaltura/platform-install-packages/blob/Jupiter-10.13.0/doc/kaltura-packages-faq.md#troubleshooting-help

If you only have a general question rather than a bug report, please close this issue and post at:
http://forum.kaltura.org

Thank you in advance,

@fabiomgg
Copy link
Author

I believe that the in formations that I sended in first comment are suficient. I recorded two videos.

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Assignees
No one assigned
Labels
None yet
Milestone
No milestone
Development

No branches or pull requests
2 participants
@kaltura-hooks @fabiomgg