[Bug] katalonc activate 500 error #82
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@Bugazelle , What's your command like? |
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Error - Trail License is only available for Business Email. But isn't this not community version? Here is my command line:
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We are experiencing the same error |
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Hello,
The katalonc (katalon console) activate fails with following error.
QUESTION:
WHYYYYY enable the active feature in the katalon console?????
Activating...
Start activating offline...
Finding valid offline licenses in folder: /root/.katalon/license
The number of valid offline licenses: 0
Offline activation failed.
Start activating online...
Katalon TestOps: Unexpected response, URL: https://analytics.katalon.com/api/v1/license-keys/activate?machineKey=d8ac88dbb0b058b50ff0ceddddfc0bc9&ksVersion=7.1.2&email&sessionId=8a5c796c-09e4-414d-b072-8e90d332192e&hostname=f1824d83679b&package=FLOATING_ENGINE, Status: 500, Response: {"timestamp":"2019-12-12T11:41:15.915+0000","status":500,"error":"Internal Server Error","message":"An internal error occurred. Please contact your system administrator.","trace":"java.lang.NullPointerException\n\tat com.katalon.kit.api.facade.LicenseKeyResourceFacade.activate(LicenseKeyResourceFacade.java:120)\n\tat com.katalon.kit.api.facade.LicenseKeyResourceFacade$$FastClassBySpringCGLIB$$1233ec1b.invoke()\n\tat org.springframework.cglib.proxy.MethodProxy.invoke(MethodProxy.java:218)\n\tat org.springframework.aop.framework.CglibAopProxy$CglibMethodInvocation.invokeJoinpoint(CglibAopProxy.java:749)\n\tat org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:163)\n\tat org.springframework.transaction.interceptor.TransactionAspectSupport.invokeWithinTransaction(TransactionAspectSupport.java:295)\n\tat org.springframework.transaction.interceptor.TransactionInterceptor.invoke(TransactionInterceptor.java:98)\n\tat org.springframework.aop.framework.ReflectiveMethodInvocation.proceed(ReflectiveMethodInvocation.java:186)\n\tat org.springframework.aop.framework.CglibAopProxy$DynamicAdvisedInterceptor.intercept(CglibAopProxy.java:688)\n\tat com.katalon.kit.api.facade.LicenseKeyResourceFacade$$EnhancerBySpringCGLIB$$2280ff60.activate()\n\tat com.katalon.kit.api.controller.LicenseKeyResourceController.activate(LicenseKeyResourceController.java:29)\n\tat sun.reflect.GeneratedMethodAccessor310.invoke(Unknown Source)\n\tat sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)\n\tat java.lang.reflect.Method.invoke(Method.java:498)\n\tat org.springframework.web.method.support.InvocableHandlerMethod.doInvoke(InvocableHandlerMethod.java:190)\n\tat org.springframework.web.method.support.InvocableHandlerMethod.invokeForRequest(InvocableHandlerMethod.java:138)\n\tat org.springframework.web.servlet.mvc.method.annotation.ServletInvocableHandlerMethod.invokeAndHandle(ServletInvocableHandlerMethod.java:104)\n\tat org.springframework.web.servlet.mvc.method.annotation.RequestMappingHandlerAdapter.invokeHandlerMethod(RequestMappingHandlerAdapter.java:892)\n\tat org.springframework.web.servlet.mvc.method.annotation.RequestMappingHandlerAdapter.handleInternal(RequestMappingHandlerAdapter.java:797)\n\tat org.springframework.web.servlet.mvc.method.AbstractHandlerMethodAdapter.handle(AbstractHandlerMethodAdapter.java:87)\n\tat org.springframework.web.servlet.DispatcherServlet.doDispatch(DispatcherServlet.java:1039)\n\tat org.springframework.web.servlet.DispatcherServlet.doService(DispatcherServlet.java:942)\n\tat org.springframework.web.servlet.FrameworkServlet.processRequest(FrameworkServlet.java:1005)\n\tat org.springframework.web.servlet.FrameworkServlet.doPost(FrameworkServlet.java:908)\n\tat javax.servlet.http.HttpServlet.service(HttpServlet.java:660)\n\tat org.springframework.web.servlet.FrameworkServlet.service(FrameworkServlet.java:882)\n\tat javax.servlet.http.HttpServlet.service(HttpServlet.java:741)\n\tat org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:231)\n\tat org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)\n\tat org.apache.tomcat.websocket.server.WsFilter.doFilter(WsFilter.java:52)\n\tat org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)\n\tat org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)\n\tat org.springframework.boot.actuate.web.trace.servlet.HttpTraceFilter.doFilterInternal(HttpTraceFilter.java:88)\n\tat org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:109)\n\tat org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)\n\tat org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)\n\tat org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:320)\n\tat org.springframework.security.web.access.intercept.FilterSecurityInterceptor.invoke(FilterSecurityInterceptor.java:127)\n\tat org.springframework.security.web.access.intercept.FilterSecurityInterceptor.doFilter(FilterSecurityInterceptor.java:91)\n\tat org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:334)\n\tat org.springframework.security.web.access.ExceptionTranslationFilter.doFilter(ExceptionTranslationFilter.java:119)\n\tat org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:334)\n\tat org.springframework.security.web.session.SessionManagementFilter.doFilter(SessionManagementFilter.java:137)\n\tat org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:334)\n\tat org.springframework.security.web.authentication.AnonymousAuthenticationFilter.doFilter(AnonymousAuthenticationFilter.java:111)\n\tat org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:334)\n\tat org.springframework.security.web.servletapi.SecurityContextHolderAwareRequestFilter.doFilter(SecurityContextHolderAwareRequestFilter.java:170)\n\tat org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:334)\n\tat org.springframework.security.web.savedrequest.RequestCacheAwareFilter.doFilter(RequestCacheAwareFilter.java:63)\n\tat org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:334)\n\tat org.springframework.security.oauth2.provider.authentication.OAuth2AuthenticationProcessingFilter.doFilter(OAuth2AuthenticationProcessingFilter.java:176)\n\tat org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:334)\n\tat org.springframework.security.web.authentication.logout.LogoutFilter.doFilter(LogoutFilter.java:116)\n\tat org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:334)\n\tat org.springframework.security.web.header.HeaderWriterFilter.doFilterInternal(HeaderWriterFilter.java:74)\n\tat org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:109)\n\tat org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:334)\n\tat org.springframework.security.web.context.SecurityContextPersistenceFilter.doFilter(SecurityContextPersistenceFilter.java:105)\n\tat org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:334)\n\tat org.springframework.security.web.context.request.async.WebAsyncManagerIntegrationFilter.doFilterInternal(WebAsyncManagerIntegrationFilter.java:56)\n\tat org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:109)\n\tat org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:334)\n\tat org.springframework.security.web.access.channel.ChannelProcessingFilter.doFilter(ChannelProcessingFilter.java:157)\n\tat org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:334)\n\tat org.springframework.security.web.FilterChainProxy.doFilterInternal(FilterChainProxy.java:215)\n\tat org.springframework.security.web.FilterChainProxy.doFilter(FilterChainProxy.java:178)\n\tat org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:357)\n\tat org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:270)\n\tat org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)\n\tat org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)\n\tat org.springframework.web.filter.RequestContextFilter.doFilterInternal(RequestContextFilter.java:99)\n\tat org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:109)\n\tat org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)\n\tat org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)\n\tat org.springframework.web.filter.FormContentFilter.doFilterInternal(FormContentFilter.java:92)\n\tat org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:109)\n\tat org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)\n\tat org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)\n\tat org.springframework.web.filter.HiddenHttpMethodFilter.doFilterInternal(HiddenHttpMethodFilter.java:93)\n\tat org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:109)\n\tat org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)\n\tat org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)\n\tat com.katalon.kit.mvc.filter.Oauth2SupportFilter.doFilterInternal(Oauth2SupportFilter.java:71)\n\tat org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:109)\n\tat org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)\n\tat org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)\n\tat com.katalon.kit.mvc.filter.WebFilter.doFilterInternal(WebFilter.java:52)\n\tat org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:109)\n\tat org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)\n\tat org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)\n\tat com.katalon.kit.mvc.filter.RequestIdFilter.doFilterInternal(RequestIdFilter.java:50)\n\tat org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:109)\n\tat org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)\n\tat org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)\n\tat org.springframework.boot.web.servlet.support.ErrorPageFilter.doFilter(ErrorPageFilter.java:128)\n\tat org.springframework.boot.web.servlet.support.ErrorPageFilter.access$000(ErrorPageFilter.java:66)\n\tat org.springframework.boot.web.servlet.support.ErrorPageFilter$1.doFilterInternal(ErrorPageFilter.java:103)\n\tat org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:109)\n\tat org.springframework.boot.web.servlet.support.ErrorPageFilter.doFilter(ErrorPageFilter.java:121)\n\tat org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)\n\tat org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)\n\tat org.springframework.boot.actuate.metrics.web.servlet.WebMvcMetricsFilter.filterAndRecordMetrics(WebMvcMetricsFilter.java:114)\n\tat org.springframework.boot.actuate.metrics.web.servlet.WebMvcMetricsFilter.doFilterInternal(WebMvcMetricsFilter.java:104)\n\tat org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:109)\n\tat org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)\n\tat org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)\n\tat org.springframework.web.filter.CharacterEncodingFilter.doFilterInternal(CharacterEncodingFilter.java:200)\n\tat org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:109)\n\tat org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)\n\tat org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)\n\tat org.springframework.web.filter.AbstractRequestLoggingFilter.doFilterInternal(AbstractRequestLoggingFilter.java:262)\n\tat com.katalon.kit.mvc.filter.RequestAndResponseLoggingFilter.doFilterInternal(RequestAndResponseLoggingFilter.java:20)\n\tat org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:109)\n\tat org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)\n\tat org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)\n\tat com.katalon.kit.mvc.filter.CleanUpFilter.doFilterInternal(CleanUpFilter.java:19)\n\tat org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:109)\n\tat org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193)\n\tat org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166)\n\tat org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:199)\n\tat org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:96)\n\tat org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:493)\n\tat org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:137)\n\tat org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:81)\n\tat org.apache.catalina.valves.RemoteIpValve.invoke(RemoteIpValve.java:679)\n\tat org.apache.catalina.valves.AbstractAccessLogValve.invoke(AbstractAccessLogValve.java:660)\n\tat org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:87)\n\tat org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:343)\n\tat org.apache.coyote.http11.Http11Processor.service(Http11Processor.java:798)\n\tat org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:66)\n\tat org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:808)\n\tat org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1498)\n\tat org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:49)\n\tat java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)\n\tat java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)\n\tat org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61)\n\tat java.lang.Thread.run(Thread.java:748)\n","path":"/api/v1/license-keys/activate"}
An internal error occurred. Please contact your system administrator.
Online activation for console mode failed.
Activation failed. Please make sure you are using a valid license.
All launchers terminated
The text was updated successfully, but these errors were encountered: