diff --git a/keep-ui/app/alerts/alerts-table-body.tsx b/keep-ui/app/alerts/alerts-table-body.tsx
index f3f5e723d..b492379d5 100644
--- a/keep-ui/app/alerts/alerts-table-body.tsx
+++ b/keep-ui/app/alerts/alerts-table-body.tsx
@@ -35,7 +35,7 @@ export function AlertsTableBody({
   if (showEmptyState) {
     return (
       <>
-        <div className="flex flex-col justify-center items-center h-96 w-full absolute top-1/3">
+        <div className="flex flex-col justify-center items-center h-96 w-full absolute p-4">
           <EmptyStateCard
             title="No alerts to display"
             description="It is because you have not connected any data source yet or there are no alerts matching the filter."
diff --git a/keep/providers/servicenow_provider/servicenow_provider.py b/keep/providers/servicenow_provider/servicenow_provider.py
index f1afd1776..307dea496 100644
--- a/keep/providers/servicenow_provider/servicenow_provider.py
+++ b/keep/providers/servicenow_provider/servicenow_provider.py
@@ -188,8 +188,9 @@ def validate_config(self):
     def _query(
         self,
         table_name: str,
-        get_incidents: bool = False,
         incident_id: str = None,
+        sysparm_limit: int = 100,
+        sysparm_offset: int = 0,
         **kwargs: dict,
     ):
         request_url = f"{self.authentication_config.service_now_base_url}/api/now/table/{table_name}"
@@ -205,11 +206,23 @@ def _query(
         if self._access_token:
             headers["Authorization"] = f"Bearer {self._access_token}"
 
+        if incident_id:
+            request_url = f"{request_url}/{incident_id}"
+
+        params = {"sysparm_offset": 0, "sysparm_limit": 100}
+        # Add pagination parameters if not already set
+        if sysparm_limit:
+            params["sysparm_limit"] = (
+                sysparm_limit  # Limit number of records per request
+            )
+        if sysparm_offset:
+            params["sysparm_offset"] = 0  # Start from beginning
+
         response = requests.get(
             request_url,
             headers=headers,
             auth=auth,
-            params=kwargs,
+            params=params,
             verify=False,
             timeout=10,
         )