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All devices revoked #4285

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studog opened this issue Jan 16, 2025 · 4 comments
Open

All devices revoked #4285

studog opened this issue Jan 16, 2025 · 4 comments

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@studog
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studog commented Jan 16, 2025

Hello to anyone who might be able to help.

I tried to open the app on all 3 of my devices and they are all revoked for some reason. I tried to log in using my paper key and its also revoked for some reason... I'm not sure I understand why a paper key can be revoked if its not replaced by a new one but okay... So I am now stuck. I am trying to recover without losing everything as I have a bunch of stuff in a team using the Git Repo.

Any help would be greatly appreciated.
Thanks
studog
https://studog.net/.well-known/keybase.txt

@fleish
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fleish commented Feb 14, 2025

I'd check your signature chain @ https://keybase.io/studog/sigchain, which appears to show you added a new device named "HomePC" to your account on 08/14/24 using existing device "Win11Handheld" and then proceeded to revoke many of your devices. You can also view your active devices @ https://keybase.io/studog/devices & the relationship graph between them @ https://keybase.io/studog/graph

Hope that's helpful, the devices that are revoked are definitely revoked. If you don't recall doing this and/or do not recognize the "HomePC" device that did it I'd try my best to revoke that device and the other active device it added to your account named "OnePlus Nord N30" but only do this once you're sure you have access to the account via another device you own & control.

Also note that you do have 1 active paper key, "captain bike" that predates all of the above from back in 2018.

@studog
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studog commented Feb 14, 2025

@fleish Unfortunately, I cant get logged into any client I have installed. When I try to use my Username and Password or my paper key I get the following. This is for ALL of the devices in the chain that say they are still valid including my paper key.

Image

@studog
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studog commented Feb 14, 2025

What even better is when I get the error in the screenshot using my paperkey I get a follow up E-mail, but I still cant log in.

Image

@fleish
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fleish commented Feb 15, 2025

Weird, tagging @joshblum @mmaxim to see if they have any insight since that email does seem to recognize you using a non-revoked paper key. The only other thing I can think of is lockdown mode

Image

The screenshot does mention keeping a paper key handy which seems to imply you could use that but maybe I'm misunderstanding as the doc page does not mention it.

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