get-roomba-password-cloud gives authentication errors

[Lindahl]

I'm trying to use get-roomba-password-cloud, but I'm getting authentication errors. I'm using the same password and username I use to log into the app on a phone, or on the iRobot website. Did they migrate off of Gigya, or do I need a different Gigya API key than the default one?

$ get-roomba-password-cloud
Authentication error. Please check your credentials.
{
callId: 'fb8396a9bafb4fdeb7809a02bc4935fb',
errorCode: 403042,
errorDetails: 'invalid loginID or password',
errorMessage: 'Invalid LoginID',
apiVersion: 2,
statusCode: 403,
statusReason: 'Forbidden',
time: '2024-10-12T13:33:12.152Z'
}

[sbogomolov]

I'm having the same issue. The command I run:

docker run --rm -it node sh -c "npm install -g dorita980 && get-roomba-password-cloud '[email protected]' 'password'"

result:

Authentication error. Please check your credentials.
{
  callId: '4024656685a547879f41e8c7dae39c97',
  errorCode: 403042,
  errorDetails: 'invalid loginID or password',
  errorMessage: 'Invalid LoginID',
  apiVersion: 2,
  statusCode: 403,
  statusReason: 'Forbidden',
  time: '2024-11-30T19:24:03.553Z'
}

The same email and password work fine to login via mobile app and on https://www.irobot.com/.

[Curleys]

same as above.
even tried changing password, making sure new password works in app, then trying. still getting

[sbogomolov]

password.py from this repository worked for me: https://github.com/NickWaterton/Roomba980-Python.

[scottbrady]

I had this same error and fixed it by changing my iRobot password to NOT contain special characters. I think this utility's argument parsing gets confused by any special characters in the password (like dashes etc).

Steps:

1. Change your iRobot password to something without special characters. For example, just use letters and numbers
2. Run get-roomba-password-cloud
3. Change your iRobot password back to something stronger

Hope that helps.