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Cannot use NZB providers #46

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annomatik opened this issue Nov 30, 2022 · 0 comments
Open

Cannot use NZB providers #46

annomatik opened this issue Nov 30, 2022 · 0 comments

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@annomatik
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For all of my NZB providers, if I click on test, I get a "Unknown provider [] test FAILED, check debug log". But the , in the example SceneNZBs, shows up in the Newznab providers config and also has the checkmark set. I'm stuck, please help.

To help with identifying and fixing issues, please include as much information as possible, including:

LazyLibrarian version number (at the bottom of config page)

Repo: https://gitlab.com/LazyLibrarian/lazylibrarian : Branch: master : Updated: Mon Nov 21 14:14:58 2022
Current Version: eaeaa99f828e1c9eb5a8b93c18d417c28552c1a7 : Latest Version: fa598829739cbe80045ea78d066d93dc7202b2fd

Operating system used (windows, mac, linux, NAS type)

Raspberry Pi 4, running Raspbian 11 / bullseye

Interface in use (default, bookstrap)

defauilt

Which api (Goodreads, GoogleBooks, both)

Prowlarr / SceneNZBs.com / other Newznab providers

Source of your LazyLibrarian installation (git, zip file, 3rd party package)

git

Relevant debug log with api keys and any passwords redacted

2022-11-30 11:04:55 INFO Debug log OFF, loglevel is 1
2022-11-30 11:04:53 INFO Debug log saved as /var/log/lazylibrarian/debug.zip
2022-11-30 11:04:53 DEBUG 1086 log lines written to /var/log/lazylibrarian/debug.log
2022-11-30 11:04:53 DEBUG Redacted 36 passwords/apikeys
2022-11-30 11:04:52 INFO Checking TLS version, you can ignore any "InsecureRequestWarning" message
2022-11-30 11:04:52 DEBUG Found "Debug log ON" line 7 in /var/log/lazylibrarian/lazylibrarian.log
2022-11-30 11:04:52 DEBUG Processing logfile [/var/log/lazylibrarian/lazylibrarian.log]
2022-11-30 11:04:46 ERROR Unknown provider [SceneNZBs]
2022-11-30 11:04:46 DEBUG Exception: module 'lazylibrarian' has no attribute 'config_write'
2022-11-30 11:04:46 INFO Categories: Books 7020 : Mags 7010 : Audio 3130 : Comic 7030 : BookSearch 'book'
2022-11-30 11:04:46 DEBUG Parsing xml for capabilities of https://scenenzbs.com/api?t=caps
2022-11-30 11:04:46 DEBUG Requesting capabilities for https://scenenzbs.com/api?t=caps
2022-11-30 11:04:46 DEBUG Testing provider SceneNZBs
2022-11-30 11:04:38 INFO Debug log ON, loglevel is 2

Please note - usually a single line of log is not sufficient. The lines just before the error occurs can give useful context and greatly assist with debugging.

There is a built-in debug log creator on the logs page which makes it easy to provide this information

  • To use it, first go to the log page and make sure debug logging is OFF
  • Now press the "Start debug log" button
  • Go and do whatever you need to recreate the error
  • Go back to the log page and press "Save debug log"
  • You can now turn debug logging off again if you want
  • The saved log file will be found in your lazylibrarian log directory called debug.zip
  • It will contain all lines logged since you pressed "Start debug log" with any passwords and api keys removed
  • Attach the zip file to your bug report.

debug.zip

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