Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

Not able to receive Slack notifications for oncall reminders #404

Open
nkijain opened this issue Sep 14, 2023 · 0 comments
Open

Not able to receive Slack notifications for oncall reminders #404

nkijain opened this issue Sep 14, 2023 · 0 comments

Comments

@nkijain
Copy link

nkijain commented Sep 14, 2023

@minhaz1 could you help here as I believe from #394 post that you can provide some guidance here too! Thank you.

Hi, I am able to setup the oncall roster and schedule for my team (screenshot attached).

Screenshot 2023-09-14 at 2 41 40 PM

I have also made following changes to ./configs/config.yaml

notifier:
    skipsend: False
notifications:
  default_modes:
    - "slack"
messengers:
- type: slack
     webhook: "https://hooks.slack.com/triggers/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"

However, I am still NOT able to receive notifications.
My Database enteries looks like this -

mysql> select * from notification_setting;
+----+---------+---------+---------+---------+-------------+------------------+
| id | user_id | team_id | mode_id | type_id | time_before | only_if_involved |
+----+---------+---------+---------+---------+-------------+------------------+
|  1 |       1 |       1 |       4 |       1 |       86400 |                1 |
|  2 |       1 |       1 |       4 |       1 |      604800 |                1 |
|  3 |       2 |       1 |       4 |       1 |       86400 |                1 |
|  4 |       2 |       1 |       4 |       1 |      604800 |                1 |
|  7 |       4 |       1 |       4 |       1 |       86400 |                1 |
|  8 |       4 |       1 |       4 |       1 |      604800 |                1 |
|  9 |       5 |       1 |       4 |       1 |       86400 |                1 |
| 10 |       5 |       1 |       4 |       1 |      604800 |                1 |
| 11 |       6 |       1 |       4 |       1 |       86400 |                1 |
| 12 |       6 |       1 |       4 |       1 |      604800 |                1 |
| 13 |       7 |       1 |       4 |       1 |       86400 |                1 |
| 14 |       7 |       1 |       4 |       1 |      604800 |                1 |
| 15 |       8 |       1 |       4 |       1 |       86400 |                1 |
| 16 |       8 |       1 |       4 |       1 |      604800 |                1 |
| 17 |       9 |       1 |       4 |       1 |       86400 |                1 |
| 18 |       9 |       1 |       4 |       1 |      604800 |                1 |
+----+---------+---------+---------+---------+-------------+------------------+
mysql> select * from event;
+----+---------+---------+-------------+---------+---------+------------+------------+------+
| id | team_id | role_id | schedule_id | link_id | user_id | start      | end        | note |
+----+---------+---------+-------------+---------+---------+------------+------------+------+
|  1 |       1 |       1 |           1 | NULL    |       7 | 1693794600 | 1694795400 |      |
|  2 |       1 |       2 |           1 | NULL    |       9 | 1693794600 | 1694795400 |      |
| 31 |       1 |       1 |           7 | NULL    |       9 | 1695004200 | 1696213800 | NULL |
| 32 |       1 |       1 |           7 | NULL    |       6 | 1696213800 | 1697423400 | NULL |
| 33 |       1 |       1 |           7 | NULL    |       5 | 1697423400 | 1698633000 | NULL |
| 34 |       1 |       1 |           7 | NULL    |       8 | 1698633000 | 1699842600 | NULL |
| 35 |       1 |       1 |           7 | NULL    |       3 | 1699842600 | 1701052200 | NULL |
| 36 |       1 |       1 |           7 | NULL    |       7 | 1701052200 | 1702261800 | NULL |
| 37 |       1 |       1 |           7 | NULL    |       9 | 1702261800 | 1703471400 | NULL |
| 38 |       1 |       2 |           8 | NULL    |       6 | 1695004200 | 1696213800 | NULL |
| 39 |       1 |       2 |           8 | NULL    |       5 | 1696213800 | 1697423400 | NULL |
| 40 |       1 |       2 |           8 | NULL    |       8 | 1697423400 | 1698633000 | NULL |
| 41 |       1 |       2 |           8 | NULL    |       3 | 1698633000 | 1699842600 | NULL |
| 42 |       1 |       2 |           8 | NULL    |       7 | 1699842600 | 1701052200 | NULL |
| 43 |       1 |       2 |           8 | NULL    |       9 | 1701052200 | 1702261800 | NULL |
| 44 |       1 |       2 |           8 | NULL    |       6 | 1702261800 | 1703471400 | NULL |
+----+---------+---------+-------------+---------+---------+------------+------------+------+

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Labels
None yet
Projects
None yet
Development

No branches or pull requests

1 participant