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Crashes after start Surface 7 #179

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Mathew-D opened this issue Nov 10, 2024 · 6 comments · May be fixed by #182
Open

Crashes after start Surface 7 #179

Mathew-D opened this issue Nov 10, 2024 · 6 comments · May be fixed by #182

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@Mathew-D
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Mathew-D commented Nov 10, 2024 •
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Every time I start the iptsd service it works fine for about 50 secs then stops.
I am running Arch linux with 6.11.4-arch-1-surface
iptsd version 3-1

When I tried the iptsd-dump command to see what was going on I got the following:

[22:05:51.174] [info] Capturing HID traffic to /tmp/iptsd_045E_099F_1731207951.bin
[22:05:51.193] [info] Loading config /etc/iptsd.conf.
[22:05:51.193] [info] Loading config /etc/iptsd.d/90-baddefaults.conf.
[22:05:51.193] [info] Connected to device 045E:099F
[22:05:51.193] [info] Running in Touchscreen mode
[22:05:51.366] [warning] common: Tried to read 7 bytes with only 4 bytes available!
[22:05:52.378] [warning] common: Tried to read 7 bytes with only 4 bytes available!
[22:05:53.376] [warning] common: Tried to read 7 bytes with only 4 bytes available!
[22:05:54.374] [warning] common: Tried to read 7 bytes with only 4 bytes available!
[22:05:55.370] [warning] common: Tried to read 7 bytes with only 4 bytes available!
[22:05:56.366] [warning] common: Tried to read 7 bytes with only 4 bytes available!
[22:05:57.367] [warning] common: Tried to read 7 bytes with only 4 bytes available!
[22:05:58.368] [warning] common: Tried to read 7 bytes with only 4 bytes available!
[22:05:59.363] [warning] common: Tried to read 7 bytes with only 4 bytes available!
[22:06:00.361] [warning] common: Tried to read 7 bytes with only 4 bytes available!
[22:06:01.356] [warning] common: Tried to read 7 bytes with only 4 bytes available!
[22:06:02.357] [warning] common: Tried to read 7 bytes with only 4 bytes available!
[22:06:03.354] [warning] common: Tried to read 7 bytes with only 4 bytes available!
[22:06:04.353] [warning] common: Tried to read 7 bytes with only 4 bytes available!
[22:06:05.354] [warning] common: Tried to read 7 bytes with only 4 bytes available!
[22:06:06.346] [warning] common: Tried to read 7 bytes with only 4 bytes available!
[22:06:07.344] [warning] common: Tried to read 7 bytes with only 4 bytes available!
[22:06:08.343] [warning] common: Tried to read 7 bytes with only 4 bytes available!
[22:06:09.344] [warning] common: Tried to read 7 bytes with only 4 bytes available!
[22:06:10.343] [warning] common: Tried to read 7 bytes with only 4 bytes available!
[22:06:11.340] [warning] common: Tried to read 7 bytes with only 4 bytes available!
[22:06:12.338] [warning] common: Tried to read 7 bytes with only 4 bytes available!
[22:06:13.337] [warning] common: Tried to read 7 bytes with only 4 bytes available!
[22:06:14.330] [warning] common: Tried to read 7 bytes with only 4 bytes available!
[22:06:15.332] [warning] common: Tried to read 7 bytes with only 4 bytes available!
[22:06:16.326] [warning] common: Tried to read 7 bytes with only 4 bytes available!
[22:06:17.327] [warning] common: Tried to read 7 bytes with only 4 bytes available!
[22:06:18.323] [warning] common: Tried to read 7 bytes with only 4 bytes available!
[22:06:19.323] [warning] common: Tried to read 7 bytes with only 4 bytes available!
[22:06:20.318] [warning] common: Tried to read 7 bytes with only 4 bytes available!
[22:06:21.323] [warning] common: Tried to read 7 bytes with only 4 bytes available!
[22:06:22.323] [warning] common: Tried to read 7 bytes with only 4 bytes available!
[22:06:23.323] [warning] common: Tried to read 7 bytes with only 4 bytes available!
[22:06:24.320] [warning] common: Tried to read 7 bytes with only 4 bytes available!
[22:06:25.317] [warning] common: Tried to read 7 bytes with only 4 bytes available!
[22:06:26.313] [warning] common: Tried to read 7 bytes with only 4 bytes available!
[22:06:27.313] [warning] common: Tried to read 7 bytes with only 4 bytes available!
[22:06:28.310] [warning] common: Tried to read 7 bytes with only 4 bytes available!
[22:06:29.310] [warning] common: Tried to read 7 bytes with only 4 bytes available!
[22:06:30.309] [warning] common: Tried to read 7 bytes with only 4 bytes available!
[22:06:31.303] [warning] common: Tried to read 7 bytes with only 4 bytes available!
[22:06:32.305] [warning] common: Tried to read 7 bytes with only 4 bytes available!
[22:06:33.302] [warning] common: Tried to read 7 bytes with only 4 bytes available!
[22:06:34.300] [warning] common: Tried to read 7 bytes with only 4 bytes available!
[22:06:35.297] [warning] common: Tried to read 7 bytes with only 4 bytes available!
[22:06:36.293] [warning] common: Tried to read 7 bytes with only 4 bytes available!
[22:06:37.294] [warning] common: Tried to read 7 bytes with only 4 bytes available!
[22:06:38.290] [warning] common: Tried to read 7 bytes with only 4 bytes available!
[22:06:39.291] [warning] common: Tried to read 7 bytes with only 4 bytes available!
[22:06:40.285] [warning] common: Tried to read 7 bytes with only 4 bytes available!
[22:06:40.385] [error] Encountered 50 continuous errors, aborting...

Any help would be very appreciated
@devinhenkel
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I've been trying to track this down myself. I've removed all kernel patches, reinstalled iptsd, rebooted into windows and back into linux... I can't seem to get it to go away. The pen and multitouch work for a couple of minutes after boot, then stop. If I run sudo /usr/local/bin/iptsd /dev/hidrawN, I see the output you've posted and then it stops after 50 errors.

@Mathew-D
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@devinhenkel just to let you know for now I have downgraded iptsd to version 2 on my system as that version works without any problems.

@devinhenkel
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You are a freaking lifesaver! Or, at least, a sanity saver! Thanks!

This was referenced Dec 4, 2024
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Open
@bradomindroid
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Same issue on Surface Laptop 3
Debian 12
linux-image-6.10.10-surface-1
iptsd 3-1

$ sudo service iptsd@* status

× [email protected] - Intel Precise Touch & Stylus Daemon
Loaded: loaded (/lib/systemd/system/[email protected]; static)
Active: failed (Result: exit-code) since Sun 2024-12-08 21:07:22 CET; 13min ago
Duration: 50.052s
Process: 598 ExecStart=sudo /usr/bin/iptsd /dev/hidraw0 (code=exited, status=1/FAILURE)
Main PID: 598 (code=exited, status=1/FAILURE)
CPU: 17ms

dic 08 21:07:17 surfdebian sudo[609]: [21:07:17.138] [warning] common: Tried to read 7 bytes with only 4 bytes available!
dic 08 21:07:18 surfdebian sudo[609]: [21:07:18.133] [warning] common: Tried to read 7 bytes with only 4 bytes available!
dic 08 21:07:19 surfdebian sudo[609]: [21:07:19.130] [warning] common: Tried to read 7 bytes with only 4 bytes available!
dic 08 21:07:20 surfdebian sudo[609]: [21:07:20.132] [warning] common: Tried to read 7 bytes with only 4 bytes available!
dic 08 21:07:21 surfdebian sudo[609]: [21:07:21.130] [warning] common: Tried to read 7 bytes with only 4 bytes available!
dic 08 21:07:22 surfdebian sudo[609]: [21:07:22.126] [warning] common: Tried to read 7 bytes with only 4 bytes available!
dic 08 21:07:22 surfdebian sudo[609]: [21:07:22.226] [error] Encountered 50 continuous errors, aborting...
dic 08 21:07:22 surfdebian sudo[598]: pam_unix(sudo:session): session closed for user root
dic 08 21:07:22 surfdebian systemd[1]: [email protected]: Main process exited, code=exited, status=1/FAILURE
dic 08 21:07:22 surfdebian systemd[1]: [email protected]: Failed with result 'exit-code'.

$ sudo dmesg | grep "ipts|IPTS"

[ 0.349657] pci 0000:00:16.4: DMAR: Disabling IOMMU for IPTS
[ 6.680615] ipts 0000:00:16.4-3e8d0870-271a-4208-8eb5-9acb9402ae04: Starting IPTS
[ 6.681941] ipts 0000:00:16.4-3e8d0870-271a-4208-8eb5-9acb9402ae04: IPTS EDS Version: 2
[ 6.686191] ipts 0000:00:16.4-3e8d0870-271a-4208-8eb5-9acb9402ae04: IPTS running in poll mode
[ 7.013504] input: IPTS 045E:0983 Touchscreen as /devices/pci0000:00/0000:00:16.4/0000:00:16.4-3e8d0870-271a-4208-8eb5-9acb9402ae04/0000:045E:0983.0001/input/input5
[ 7.013601] input: IPTS 045E:0983 as /devices/pci0000:00/0000:00:16.4/0000:00:16.4-3e8d0870-271a-4208-8eb5-9acb9402ae04/0000:045E:0983.0001/input/input6
[ 7.013643] input: IPTS 045E:0983 as /devices/pci0000:00/0000:00:16.4/0000:00:16.4-3e8d0870-271a-4208-8eb5-9acb9402ae04/0000:045E:0983.0001/input/input7
[ 7.013684] input: IPTS 045E:0983 as /devices/pci0000:00/0000:00:16.4/0000:00:16.4-3e8d0870-271a-4208-8eb5-9acb9402ae04/0000:045E:0983.0001/input/input8
[ 7.013726] input: IPTS 045E:0983 as /devices/pci0000:00/0000:00:16.4/0000:00:16.4-3e8d0870-271a-4208-8eb5-9acb9402ae04/0000:045E:0983.0001/input/input9
[ 7.013785] input: IPTS 045E:0983 as /devices/pci0000:00/0000:00:16.4/0000:00:16.4-3e8d0870-271a-4208-8eb5-9acb9402ae04/0000:045E:0983.0001/input/input10
Process: 598 ExecStart=sudo /usr/bin/iptsd /dev/hidraw0 (cod
[ 7.013838] input: IPTS 045E:0983 Stylus as /devices/pci0000:00/0000:00:16.4/0000:00:16.4-3e8d0870-271a-4208-8eb5-9acb9402ae04/0000:045E:0983.0001/input/input11
[ 7.156523] hid-generic 0000:045E:0983.0001: input,hidraw0: HID v0.00 Device [IPTS 045E:0983] on
[ 9.363888] input: IPTSD Virtual Touchscreen 045E:0983 as /devices/virtual/input/input27
[ 9.366537] input: IPTSD Virtual Stylus 045E:0983 as /devices/virtual/input/input28

I will try this same fix as soon as possible...

@bradomindroid
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Solved compiling from source

Surface Laptop 3

Debian 12
linux-image-6.12.3-surface-2
iptsd 3-1

I have replaced all executable files from .deb package with new ones from compilation and it all is working now

/usr/bin/iptsd
/usr/bin/iptsd-calibrate
/usr/bin/iptsd-check-device
/usr/bin/iptsd-dump
/usr/bin/iptsd-find-hidraw
/usr/bin/iptsd-find-service
/usr/bin/iptsd-foreach
/usr/bin/iptsd-perf
/usr/bin/iptsd-plot
/usr/bin/iptsd-show
/usr/bin/iptsd-systemd

$ sudo systemctl status /dev/hidraw0
● dev-hidraw0.device - /dev/hidraw0
Follows: unit currently follows state of sys-devices-pci0000:00-0000:00:16.4-0000:00:16.4\x2d3e8d0870\x2d271a\x2d4208\x2d8eb5\x2d9acb9402ae04-0000:045E:0983.0001-hidraw-hidraw0.device
Loaded: loaded
Active: active (plugged) since Thu 2024-12-12 17:40:50 CET; 15min ago
Device: /sys/devices/pci0000:00/0000:00:16.4/0000:00:16.4-3e8d0870-271a-4208-8eb5-9acb9402ae04/0000:045E:0983.0001/hidraw/hidraw0

dic 12 17:40:50 surfdebian systemd[1]: Condition check resulted in dev-hidraw0.device - /dev/hidraw0 being skipped.

@bradomindroid
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Sorry, I forgot to say that Fix SP7 invalid data workaround #182 has been applied to source code.

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Fix SP7 invalid data workaround quo/iptsd
3 participants
@devinhenkel @Mathew-D @bradomindroid