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Consent video does not replay (production, Firefox) #120

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becky-gilbert opened this issue Nov 15, 2024 · 0 comments
Open

Consent video does not replay (production, Firefox) #120

becky-gilbert opened this issue Nov 15, 2024 · 0 comments

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@becky-gilbert
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Summary

For some reason, the consent video does not replay on Firefox and on production. It works in Chrome and on the staging server.

How to replicate

  1. In Firefox, go to this study: https://childrenhelpingscience.com/exp/studies/4244/.
  2. Preview the study and record the consent video.
  3. When you try to replay the video, you'll see a loading circle but the recording does not load. The consent recording uploads successfully and there are no errors in the console.

Screenshot 2024-11-15 at 3 08 56 PM

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