Receiving no data values anymore after replacemant of new battery modules and mandatory system upgrade from V4 to P4

[thesmer]

Hi,
this week I got my battery modules replaced due to the official replacement program. Now I do not receive any data in home assistant anymore - all values are 0.
In detail:

• Battery replacement led also to an upgrade of my system. It is not anymore named Senec.Home V4 hybrid, but Senec.Home P4 hybrid. This is how it looks like in the web portal.

• It seems, that I now have 2 pv systems.
• I receive new data in the Senec app, but I have to use the "different" log-in at the bottom of the log-in page.
• Not historical data is available for the new system. This is all within the old V4.

Does anyone have seen the same issue and solved it?
I need help to debug and solve the issue. Potentially the access of the integration need to be pointed to the "new" P4 system?

Attaching the debug data.
[EDITED by marq24] - removed the file cause of privacy reasons [but I have a keep a copy for debugging]

I'm also able to discuss the issue in German.

[marq24]

Hi Thomas

JFYI - I edited your post - removed the log-file cause of privacy issues (I must MASK way more fields in the logs while logging) - In any case - the good news is, that the Integration still receives some data...

I guess the current issue is, that the webportal will provide two MASTER Systems... But I need to investigate this further - and you might need also some additional support from your Solar-Installer - since for me it's not looking ok, that your System have spitted... (I guess the new P4 hybrid should stay)...

Did you already tried too remove the integration and just re-add it?

[mschmiedel]

I might have found out what is going on... The old webapi keeps the high values, deleting it and creating a new one (different name!) then it works, showing data from the new integration starting on 0...

However, I could not add 2 webapis that point to 2 different masters. Maybe that is the issue...

[thesmer]

@marq24 what is your advise? Waiting a little bit longer on Senec to restore the data, or try the solution of mschmiedel?
I would rather keep all the data from last year.
Do you want the debug data still?

[mschmiedel]

@thesmer, I know this is a bit off-topic, but how long have you waited for Senec? I am not sure if they will properly merge everything... :/

[thesmer]

@mschmiedel the battery replacement happened last Monday 20.1., so it is 10 days. Received a mail on Tuesday from the service asking for some more patience. They are working on the migration...

[marq24]

@marq24 I have to admit, that I do not have an advise for you... (since I am not in a comparable situation) - What I would do (in your position) - is to set up a second HA System (I would do that in a virtualization (docker)) where you have the possibility to test the consequences...

In general I had also the situation what all my historic data at the senec servers had been wiped (no clue what had be the reason) - but after a while all the data has been restored at the backends... [but of course that was a different system - I always had a V3 - and it was just "lost"...]