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Bot prompt choices with SuggestedAction not working anymore in Microsoft Teams since latest Teams updates #4785

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henriqueranj opened this issue Nov 4, 2024 · 1 comment
Open

Bot prompt choices with SuggestedAction not working anymore in Microsoft Teams since latest Teams updates #4785

henriqueranj opened this issue Nov 4, 2024 · 1 comment
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Area: Teams The issue is related to Teams support bug Indicates an unexpected problem or an unintended behavior. needs-triage The issue has just been created and it has not been reviewed by the team.

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@henriqueranj
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henriqueranj commented Nov 4, 2024 •
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Versions

What package version of the SDK are you using.
4.22.3
What nodejs version are you using
Node 18
What browser version are you using
Chrome, Edge, Teams Application
What os are you using
Windows 11

Describe the bug

Bot prompt with ListStyle.suggestedAction style does not show up choices in Microsoft Teams anymore. This started to happened since the latest Microsoft Teams update released a couple of weeks ago. Current versions in my device is:

  • Teams browser: 1415/24100324916
  • Teams desktop app: 24277.3507.3205.5228

To Reproduce

Steps to reproduce the behavior:

  1. Initiate a Bot prompt into Microsoft Teams with choices and style ListStyle.suggestedAction
  2. Bot prompt message appears but no suggested action buttons appear

Expected behavior

  1. Bot prompt message appears with suggested actions as buttons
  2. User can then chose an action button

Additional context

We noticed that this has slowly been affecting users across the last couple of weeks. Unfortunately, we did not register the previous Teams version number where it still worked.

Before these latest updates, all users would see the suggested actions.
@henriqueranj henriqueranj added bug Indicates an unexpected problem or an unintended behavior. needs-triage The issue has just been created and it has not been reviewed by the team. labels Nov 4, 2024
@tracyboehrer tracyboehrer added the Area: Teams The issue is related to Teams support label Nov 5, 2024
@tracyboehrer
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@henriqueranj We've reached out to Teams. I'll update when we know more.

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Area: Teams The issue is related to Teams support bug Indicates an unexpected problem or an unintended behavior. needs-triage The issue has just been created and it has not been reviewed by the team.
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@tracyboehrer @henriqueranj