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0x80072efe : unknown error during store package install #4950

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WEX-RMishler opened this issue Nov 7, 2024 · 2 comments
Open

0x80072efe : unknown error during store package install #4950

WEX-RMishler opened this issue Nov 7, 2024 · 2 comments
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Command-Install Issue related to WinGet Install Issue-Bug It either shouldn't be doing this or needs an investigation. msstore Issue related to "msstore" REST source

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@WEX-RMishler
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Brief description of your issue

When attempting to install a store package through Winget we are getting an error message An unexpected error occurred while executing the command:
0x80072efe : unknown error

Steps to reproduce

running commands like winget install 9N0DX20HK701 or winget install XP9KHM4BK9FZ7Q just errors out after installing.

Expected behavior

Install the package successfully

Actual behavior

PS C:\Program Files\Windowsapps> winget install 9N0DX20HK701 --verbose
Found Windows Terminal [9N0DX20HK701] Version Unknown
This package is provided through Microsoft Store. winget may need to acquire the package from Microsoft Store on behalf of the current user.
Agreements for Windows Terminal [9N0DX20HK701] Version Unknown
Version: Unknown
Publisher: Microsoft Corporation
Publisher Url: https://github.com/microsoft/terminal
Publisher Support Url: https://github.com/microsoft/terminal/issues
License: ms-windows-store://pdp/?ProductId=9N0DX20HK701
Privacy Url: go.microsoft.com/fwlink/?LinkID=521839
Copyright: Copyright (c) Microsoft Corporation
Agreements:
Category: Developer tools
Pricing: Free
Free Trial: No
Terms of Transaction: https://aka.ms/microsoft-store-terms-of-transaction
Seizure Warning: https://aka.ms/microsoft-store-seizure-warning
Store License Terms: https://aka.ms/microsoft-store-license

The publisher requires that you view the above information and accept the agreements before installing.
Do you agree to the terms?
[Y] Yes [N] No: y
An unexpected error occurred while executing the command:
0x80072efe : unknown error

Environment

PS C:\Program Files\Windowsapps> winget --info
Windows Package Manager v1.9.25180
Copyright (c) Microsoft Corporation. All rights reserved.

Windows: Windows.Desktop v10.0.19045.5011
System Architecture: X64
Package: Microsoft.DesktopAppInstaller v1.24.25180.0

Winget Directories

Logs %LOCALAPPDATA%\Packages\Microsoft.DesktopAppInstaller_8wekyb3d8bbwe\LocalState\Diag…
User Settings %LOCALAPPDATA%\Packages\Microsoft.DesktopAppInstaller_8wekyb3d8bbwe\LocalState\sett…
Portable Links Directory (User) %LOCALAPPDATA%\Microsoft\WinGet\Links
Portable Links Directory (Machine) C:\Program Files\WinGet\Links
Portable Package Root (User) %LOCALAPPDATA%\Microsoft\WinGet\Packages
Portable Package Root C:\Program Files\WinGet\Packages
Portable Package Root (x86) C:\Program Files (x86)\WinGet\Packages
Installer Downloads %USERPROFILE%\Downloads

Links

Privacy Statement https://aka.ms/winget-privacy
License Agreement https://aka.ms/winget-license
Third Party Notices https://aka.ms/winget-3rdPartyNotice
Homepage https://aka.ms/winget
Windows Store Terms https://www.microsoft.com/en-us/storedocs/terms-of-sale

Group Policy State

Enable Windows Package Manager Enabled
Enable Windows App Installer Experimental Features Enabled
Enable Windows App Installer Hash Override Enabled

Admin Setting State

LocalManifestFiles Disabled
BypassCertificatePinningForMicrosoftStore Disabled
InstallerHashOverride Enabled
LocalArchiveMalwareScanOverride Disabled
ProxyCommandLineOptions Disabled
DefaultProxy Disabled

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We've found some similar issues:

If any of the above are duplicates, please consider closing this issue out and adding additional context in the original issue.

Note: You can give me feedback by 👍 or 👎 this comment.

@microsoft-github-policy-service microsoft-github-policy-service bot added the Needs-Triage Issue need to be triaged label Nov 7, 2024
@WEX-RMishler
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WinGet-2024-11-08-09-04-41.233.log

Things I have tried:

add-appxpackage https://aka.ms/getwinget
wsreset.exe
get-appxpackage -allusers winget | remove-appxpackage
Reboot
add-appxpackage https://aka.ms/getwinget

I can't find references to this error beyond Windows update

I also tried resetting the windows update catalog.

@denelon denelon added Issue-Bug It either shouldn't be doing this or needs an investigation. msstore Issue related to "msstore" REST source Command-Install Issue related to WinGet Install and removed Needs-Triage Issue need to be triaged labels Nov 11, 2024
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Labels
Command-Install Issue related to WinGet Install Issue-Bug It either shouldn't be doing this or needs an investigation. msstore Issue related to "msstore" REST source
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