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Correct MTR
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poornima-krishnasamy committed Oct 11, 2023
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2 changes: 1 addition & 1 deletion runbooks/makefile
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IMAGE := ministryofjustice/tech-docs-github-pages-publisher:v2
IMAGE := ministryofjustice/tech-docs-github-pages-publisher:v3

# Use this to run a local instance of the documentation site, while editing
.PHONY: preview
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20 changes: 10 additions & 10 deletions runbooks/source/incident-log.html.md.erb
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## Q3 2023 (July-September)

- **Mean Time to Repair**: 17h 45m
- **Mean Time to Repair**: 10h 55m

- **Mean Time to Resolve**: 31h 21m
- **Mean Time to Resolve**: 19h 21m

### Incident on 2023-09-18 15:12 - Lack of Disk space on nodes

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- Repaired: 2023-09-18 17:54
- Resolved 2023-09-20 19:18

- **Time to repair**: 1h 30m
- **Time to repair**: 4h 12m

- **Time to resolve**: 53h 36m
- **Time to resolve**: 35h 36m

- **Identified**: User reported that they are seeing [ImagePull errors](https://mojdt.slack.com/archives/C57UPMZLY/p1695042194935169) no space left on device error

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- Repaired: 2023-08-10 12:28
- Resolved 2023-08-10 14:47

- **Time to repair**: 63h 14m
- **Time to repair**: 33h 14m

- **Time to resolve**: 65h 33m
- **Time to resolve**: 35h 33m

- **Identified**: Users reported in #ask-cloud-platform that they are seeing long periods of missing logs in Kibana.

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- Push notifications from logging clusters to #lower-priority-alerts [#4704](https://github.com/ministryofjustice/cloud-platform/issues/4704)
- Add integration test to check that logs are being sent to the logging cluster

### Incident on 2023-07-25 15:21 Prometheus on live cluster DOWN
### Incident on 2023-07-25 15:21 - Prometheus on live cluster DOWN

- **Key events**
- First detected: 2023-07-25 14:05
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## Q2 2023 (April-June)

- **Mean Time to Repair**:
- **Mean Time to Repair**: 0h 55m

- **Mean Time to Resolve**:
- **Mean Time to Resolve**: 0h 55m

### Incident on 2023-06-06 11:00 - User services down during recyle of nodes
### Incident on 2023-06-06 11:00 - User services down

- **Key events**
- First detected: 2023-06-06 10:26
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