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Subscriptions, suspensions, renewal payments #182

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davdebcom opened this issue Feb 8, 2018 · 5 comments
Open

Subscriptions, suspensions, renewal payments #182

davdebcom opened this issue Feb 8, 2018 · 5 comments

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@davdebcom
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davdebcom commented Feb 8, 2018

WooCommerce Subscriptions doesn't have a way to flag user subscription suspensions, and this is conflicting with our process for subscriptions with SEPA Direct Debit payments. I discussed this with the team at WooCommerce Subscriptions and they recommend hooking into the suspension process and adding a flag ourselves.

See email 'Subscriptions, suspensions, renewal payments'.

@FawadNL
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FawadNL commented Jun 5, 2018

Hi David,

Any update on this?

Fawad

@davdebcom
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It's not high priority at the moment, you are the second to ask about it. Focus is now on 4.0 with support for Mollie API v2, and multicurrency. But your reply here does help (as a vote for this feature).

@jormeer
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jormeer commented May 24, 2019

Any update on this... Because of this problem with ideal incasso's it gives trouble with wrong emails being send to customers when they paused their subscription but the payment still need to be recieved...

@jormeer
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jormeer commented Mar 28, 2020

So is this going to be fixed? Because right now having a large customer base with subscriptions and having a weekly product deliverd is impossible. So please fix this.

@perrynauta
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Any update on this? We offer a weekly subscription, which is synced on Sunday. If the customer suspends his subscription in the period between start and finish of the SEPA payment, WooCommerce/Mollie now automatically re-activates the subscription, against the user's wishes.

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