schema_template.json

{
    "friendlyName" : "Mimiosa",
    "logQueries" : true,
    "uniqueName" : "mimosa",
    "defaults" : {
        "defaults" : {
            "assistant_initiation" : "task://greeting",
            "fallback" : "task://fallback",
            "collect" : {
                "validate_on_failure" : "task://collect_fallback"
            }
        }
    },
    "styleSheet" : {
        "style_sheet" : {
            "collect" : {
                "validate" : {
                    "on_failure" : {
                        "repeat_question" : false,
                        "messages" : [
                            {
                                "say" : "I didn't get that. What did you say?"
                            },
                            {
                                "say" : "I still didn't catch that. Please repeat."
                            },
                            {
                                "say" : "Let's try one last time. Say it again please."
                            }
                        ]
                    },
                    "on_success" : { "say" : "" },
                    "max_attempts" : 4
                }
            },
            "voice" : {
                "say_voice" : "Polly.Matthew"
            }
        }
    },
    "fieldTypes" : [],
    "tasks" : [
        {
            "uniqueName" : "collect_fallback",
            "actions" : {
                "actions" : [
                    {
                        "say" : "Looks like I'm having trouble. Apologies for that. Let's start again, how can I help you today?"
                    },
                    { "listen" : true }
                ]
            },
            "fields" : [],
            "samples" : []
        },
        {
            "uniqueName": "ask_join_waitlist",
            "actions": {
                "actions": [
                    {
                        "collect": {
                            "name": "confirm_waitlist",
                            "questions": [
                                {
                                    "question": "Would you like to join the waitlist?",
                                    "name": "confirm",
                                    "type": "Twilio.YES_NO"
                                }
                            ],
                            "on_complete": {
                                "redirect": "<NGROK_URL>/confirm-waitlist-join"
                            }
                        }
                    }
                ]
            },
            "fields": [],
            "samples": []
        },
        {
            "uniqueName": "get_number_in_line",
            "actions": {
                "actions": [
                    {
                        "redirect": "<NGROK_URL>/number-in-line"
                    }
                ]
            },
            "fields": [],
            "samples": [
                {
                    "language": "en-US",
                    "taggedText": "How many people are in line?"
                },
                {
                    "language": "en-US",
                    "taggedText": "Where am I in line?"
                },
                {
                    "language": "en-US",
                    "taggedText": "How many people are in front of me?"
                },
                {
                    "language": "en-US",
                    "taggedText": "How long is the wait?"
                }
            ]
        },
        {
        	"uniqueName": "remove_from_waitlist",
        	"actions": {
        		"actions": [
        			{
        				"collect": {
        					"name": "waitlist_remove",
        					"questions": [
        						{
        							"question": "Are you sure you want to remove yourself from the wait list?",
        							"name": "confirm",
        							"type": "Twilio.YES_NO"
        						}
        					],
        					"on_complete": {
        						"redirect": "<NGROK_URL>/remove-from-waitlist"
        					}
        				}
        			}
        		]
        	},
        	"fields": [],
        	"samples": [
        		{
        			"language": "en-US",
        			"taggedText": "Cancel"
        		},
        		{
        			"language": "en-US",
        			"taggedText": "Remove from waitlist"
        		},
                {
                    "language": "en-US",
                    "taggedText": "Remove me from the wait list"
                },
                {
                    "language": "en-US",
                    "taggedText": "Remove me from the list"
                },
        		{
        			"language": "en-US",
        			"taggedText": "Remove"
        		},
        		{
        			"language": "en-US",
        			"taggedText": "Take me off the list"
        		},
                {
        			"language": "en-US",
        			"taggedText": "Take me off the wait list"
        		}
        	]
        },
        {
        	"uniqueName": "has_preferences",
        	"actions": {
        		"actions": [
        			{
        				"collect": {
        					"name": "customer_has_preferences",
        					"questions": [
        						{
        							"question": "Do you have any food allergies or other preferences you would like us to know about?",
        							"name": "ask_for_preferences",
        							"type": "Twilio.YES_NO"
        						}
        					],
        					"on_complete": {
        						"redirect": "<NGROK_URL>/has-preferences"
        					}
        				}
        			}
        		]
        	},
        	"fields": [],
        	"samples": []
        },
        {
        	"uniqueName": "get_preferences",
        	"actions": {
        		"actions": [
        			{
        				"collect": {
        					"name": "collect_preferences",
        					"questions": [
        						{
        							"question": "What would you like us to know about so that we can accommodate your needs?",
        							"name": "customer_preferences"
        						}
        					],
        					"on_complete": {
        						"redirect": "<NGROK_URL>/process-preferences"
        					}
        				}
        			}
        		]
        	},
        	"fields": [],
        	"samples": []
        },
        {
        	"uniqueName": "add_to_waitlist",
        	"actions": {
        		"actions": [
        			{
        				"collect": {
        					"name": "customer_info",
        					"questions": [
        						{
        							"question": "What is the name for the reservation?",
        							"name": "customer_name"
        						},
        						{
        							"question": "How many people are in your party?",
        							"name": "party_size"
        						}
        					],
        					"on_complete": {
        						"redirect": "<NGROK_URL>/add-to-waitlist"
        					}
        				}
        			}
        		]
        	},
        	"fields": [],
        	"samples": [
        		{
        			"language": "en-US",
        			"taggedText": "Add to waitlist"
        		},
        		{
        			"language": "en-US",
        			"taggedText": "Put me on the waitlist"
        		},
        		{
        			"language": "en-US",
        			"taggedText": "I want to be on the waitlist"
        		},
        		{
        			"language": "en-US",
        			"taggedText": "Join the waitlist"
        		},
                {
                    "language": "en-US",
                    "taggedText": "Put me on the wait list"
                },
                {
                    "language": "en-US",
                    "taggedText": "Add me to the wait list"
                },
                {
                    "language": "en-US",
                    "taggedText": "Join the wait list"
                }
        	]
        },
        {
            "uniqueName" : "fallback",
            "actions" : {
                "actions" : [
                    {
                        "say" : "I'm sorry didn't quite get that. Please say that again."
                    },
                    { "listen" : true }
                ]
            },
            "fields" : [],
            "samples" : []
        },
        {
            "uniqueName" : "goodbye",
            "actions" : {
                "actions" : [
                    {
                        "say" : "This is not the right response."
                    }
                ]
            },
            "fields" : [],
            "samples" : [
                {
                    "language" : "en-US",
                    "taggedText" : "that's all for today"
                },
                {
                    "language" : "en-US",
                    "taggedText" : "that is all thank you"
                },
                {
                    "language" : "en-US",
                    "taggedText" : "no thanks"
                },
                {
                    "language" : "en-US",
                    "taggedText" : "that would be all"
                },
                {
                    "language" : "en-US",
                    "taggedText" : "that would be all thanks"
                },
                {
                    "language" : "en-US",
                    "taggedText" : "no"
                },
                {
                    "language" : "en-US",
                    "taggedText" : "no thanks"
                },
                {
                    "language" : "en-US",
                    "taggedText" : "go away"
                },
                {
                    "language" : "en-US",
                    "taggedText" : "cancel"
                },
                {
                    "language" : "en-US",
                    "taggedText" : "goodbye"
                },
                {
                    "language" : "en-US",
                    "taggedText" : "goodnight"
                },
                {
                    "language" : "en-US",
                    "taggedText" : "stop talking"
                },
                {
                    "language" : "en-US",
                    "taggedText" : "stop"
                },
                {
                    "language" : "en-US",
                    "taggedText" : "see ya"
                },
                {
                    "language" : "en-US",
                    "taggedText" : "bye bye"
                },
                {
                    "language" : "en-US",
                    "taggedText" : "that's all"
                },
                {
                    "language" : "en-US",
                    "taggedText" : "good bye"
                }
            ]
        },
        {
            "uniqueName" : "greeting",
            "actions" : {
                "actions" : [
                    {
                        "say" : "Howdy! I'm Mimosa! I can help you manage your reservation today. You can ask me things like:\n\nJoin the waitlist\nHow long is the wait\nCancel my reservation\n\nWhat can I help you with today?"
                    },
                    { "listen" : true }
                ]
            },
            "fields" : [],
            "samples" : [
                {
                    "language" : "en-US",
                    "taggedText" : "Hi"
                },
                {
                    "language" : "en-US",
                    "taggedText" : "good morning"
                },
                {
                    "language" : "en-US",
                    "taggedText" : "good afternoon"
                },
                {
                    "language" : "en-US",
                    "taggedText" : "hello"
                },
                {
                    "language" : "en-US",
                    "taggedText" : "heya"
                },
                {
                    "language" : "en-US",
                    "taggedText" : "hi there"
                },
                {
                    "language" : "en-US",
                    "taggedText" : "hi!"
                },
                {
                    "language" : "en-US",
                    "taggedText" : "Hello."
                },
                {
                    "language" : "en-US",
                    "taggedText" : "hi there."
                },
                {
                    "language" : "en-US",
                    "taggedText" : "what'us up"
                },
                {
                    "language" : "en-US",
                    "taggedText" : "yo"
                },
                {
                    "language" : "en-US",
                    "taggedText" : "hey"
                },
                {
                    "language" : "en-US",
                    "taggedText" : "what can you do"
                },
                {
                    "language" : "en-US",
                    "taggedText" : "what do you do"
                },
                {
                    "language" : "en-US",
                    "taggedText" : "whatsup"
                },
                {
                    "language" : "en-US",
                    "taggedText" : "sup"
                }
            ]
        }
    ],
    "modelBuild" : { "uniqueName" : "v0.1" }
}