Crashes while startup

[injainja]

Works great on my Computer, but crashes while startup on my laptop.

• Doubleclick .exe
• after 3-5s a Window pops up without content
• after 3-5s windows closes without any error

Any ideas?

[mysteryx93]

I cannot say. The app should show an error log if there's a problem on startup. This means it doesn't start at all.

Probably some missing dependency?

Oh, my bet would be outdated/unsupported OS.

[injainja]

Hmmm, it is latest win11. Where can I find the error log?

[mysteryx93]

Open %APPDATA% and then Hanuman Institute\Log.txt

But it should automatically open it in NotePad if it fails to launch. If you open the app from a command prompt, do you get an error displayed there?

[injainja]

Folder Hanuman Institute does not exist.
And startup from prompt (as Admin) does not display any error.

[mysteryx93]

Does system event log show anything?

[injainja]

-
-

1000
0
2
100
0
0x8000000000000000

60035


Application
Dirks-Lappy


-
Converter432Hz.exe
3.2.0.0
6491fce2
ntdll.dll
10.0.22621.3085
bced4b82
c0000409
000000000008ebef
0x198
0x1da616ee03524f8
C:\müll\Converter432Hz-3.2_Win_x64\Converter432Hz.exe
C:\WINDOWS\SYSTEM32\ntdll.dll
390cd2bf-651e-439d-a405-8841d32065b2

[injainja]

Same Problem with v3.3:

Name der fehlerhaften Anwendung: Converter432Hz.exe, Version: 3.3.0.0, Zeitstempel: 0x654116c1
Name des fehlerhaften Moduls: ntdll.dll, Version: 10.0.22621.3085, Zeitstempel: 0xbced4b82
Ausnahmecode: 0xc0000409
Fehleroffset: 0x000000000008ebef
ID des fehlerhaften Prozesses: 0x0x8750
Startzeit der fehlerhaften Anwendung: 0x0x1DA61726FCF3BAD
Pfad der fehlerhaften Anwendung: C:\müll\432_Conv\Converter432Hz-3.3_Win_x64\Converter432Hz.exe
Pfad des fehlerhaften Moduls: C:\WINDOWS\SYSTEM32\ntdll.dll
Berichtskennung: 8acf8c51-ea18-4925-85ed-38311612742c
Vollständiger Name des fehlerhaften Pakets:
Anwendungs-ID, die relativ zum fehlerhaften Paket ist:

[mysteryx93]

Asked about it there

https://stackoverflow.com/questions/78011838/net-app-crashes-at-ntdll-dll-on-a-single-german-computer?noredirect=1#comment137532451_78011838

Some mention there could be a 2nd log entry with more details. And how to create a memory dump. Could you look for those and I'll send that over to BASS audio?

[injainja]

I tried to run it directly from c:\ without the "müll"-folder - still crashes. I will try to locate the dumpfile and attach it here.

[mysteryx93]

Sent this to the BASS library author. Let's see what he says.
https://www.un4seen.com/forum/?topic=20336.0

[mysteryx93]

See this, he'll need the crash dump
https://www.un4seen.com/forum/?topic=20336.msg142370#msg142370

[binarydepth]

Same here, Win11 no log

[mysteryx93]

What OS language? Are you able to provide a crash dump?

[binarydepth]

English and no it just crashes and does nothing. Any dependencies I should be aware of?

[mysteryx93]

Try installing all the Visual Studio runtimes
https://www.techpowerup.com/download/visual-c-redistributable-runtime-package-all-in-one/

[binarydepth]

Try installing all the Visual Studio runtimes https://www.techpowerup.com/download/visual-c-redistributable-runtime-package-all-in-one/

Same, no log file on APPDATA Local or Roaming

[binarydepth]

3.1.1 made this log

System.AggregateException: One or more errors occurred. (Could not find a part of the path 'C:\Users\carlo\AppData\Roaming\Hanuman Institute\Ads.json'.)
 ---> System.IO.DirectoryNotFoundException: Could not find a part of the path 'C:\Users\carlo\AppData\Roaming\Hanuman Institute\Ads.json'.
   at Microsoft.Win32.SafeHandles.SafeFileHandle.CreateFile(String, FileMode, FileAccess, FileShare, FileOptions)
   at Microsoft.Win32.SafeHandles.SafeFileHandle.Open(String, FileMode, FileAccess, FileShare, FileOptions, Int64, Nullable`1 )
   at System.IO.Strategies.OSFileStreamStrategy..ctor(String, FileMode, FileAccess, FileShare, FileOptions, Int64, Nullable`1)
   at System.IO.Strategies.SyncWindowsFileStreamStrategy..ctor(String, FileMode, FileAccess, FileShare, FileOptions, Int64, Nullable`1)
   at System.IO.Strategies.FileStreamHelpers.ChooseStrategyCore(String, FileMode, FileAccess, FileShare, FileOptions, Int64, Nullable`1)
   at System.IO.Strategies.FileStreamHelpers.ChooseStrategy(FileStream, String, FileMode, FileAccess, FileShare, Int32, FileOptions, Int64, Nullable`1)
   at System.IO.FileStream..ctor(String, FileMode, FileAccess, FileShare, Int32, FileOptions, Int64)
   at System.IO.FileStream..ctor(String, FileMode, FileAccess, FileShare, Int32, FileOptions)
   at System.IO.FileStream..ctor(String, FileMode, FileAccess, FileShare, Int32, Boolean)
   at System.IO.FileStream..ctor(String, FileMode, FileAccess, FileShare)
   at System.IO.File.OpenRead(String)
   at System.IO.Abstractions.FileWrapper.OpenRead(String)
   at HanumanInstitute.Services.SerializationService.DeserializeFromFileAsync[T](String , IJsonTypeInfoResolver)
   at HanumanInstitute.Apps.AdRotator.AdRotatorViewModel.LoadAsync()
   --- End of inner exception stack trace ---

[binarydepth]

I am on manjaro now, it launches well on Linux