diff --git a/app/views/partials/draftMetadataChecksActionProcess.scala.html b/app/views/partials/draftMetadataChecksActionProcess.scala.html
index 9d0684d56..285a3554a 100644
--- a/app/views/partials/draftMetadataChecksActionProcess.scala.html
+++ b/app/views/partials/draftMetadataChecksActionProcess.scala.html
@@ -31,7 +31,7 @@ <h1 class="govuk-heading-l">
             Action
         </dt>
         <dd class="govuk-summary-list__value">
-            @actionMessage
+            @Html(actionMessage)
         </dd>
     </div>
 </dl>
diff --git a/conf/messages b/conf/messages
index 15bc74f91..c090b166e 100644
--- a/conf/messages
+++ b/conf/messages
@@ -43,4 +43,4 @@ draftMetadata.validation.action.UTF_8=Ensure that you save your Excel file as fi
 draftMetadata.validation.details.INVALID_CSV=The metadata file you uploaded was not a CSV.
 draftMetadata.validation.action.INVALID_CSV=Ensure that you save your Excel file as file type ''CSV UTF-8 (comma separated)''.
 draftMetadata.validation.details.VIRUS=A virus was found in your metadata file.
-draftMetadata.validation.action.VIRUS=Contact your internal IT support service.
+draftMetadata.validation.action.VIRUS=Please get in touch on <a href="mailto:tdr@nationalarchives.gov.uk">tdr@nationalarchives.gov.uk</a>, so that we can validate this before contacting your own internal support.
diff --git a/test/controllers/DraftMetadataChecksResultsControllerSpec.scala b/test/controllers/DraftMetadataChecksResultsControllerSpec.scala
index ed645c5f1..8a4ef1632 100644
--- a/test/controllers/DraftMetadataChecksResultsControllerSpec.scala
+++ b/test/controllers/DraftMetadataChecksResultsControllerSpec.scala
@@ -180,7 +180,7 @@ class DraftMetadataChecksResultsControllerSpec extends FrontEndTestHelper {
         CompletedWithIssuesValue.value,
         FileError.UTF_8,
         "The metadata file was not a CSV in UTF-8 format.",
-        s"Ensure that you save your Excel file as file type &#x27;CSV UTF-8 (comma separated)&#x27;."
+        s"Ensure that you save your Excel file as file type 'CSV UTF-8 (comma separated)'."
       )
     )
     forAll(draftMetadataStatuses) { (statusValue, fileError, detailsMessage, actionMessage) =>