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Update 2024-11-1-Flow-Sprint-Kickoff.md
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vishalchangrani authored Oct 31, 2024
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| Collection Finalization | 99.9% | 100% | 0% |
| Block Finalization | 99.9% | 100% | 0% |
| Transaction Execution | 99.9% | 99.95% | 49.6% |
| Block Sealing | 99.9% | 100% | 0% |
| Access API Liveness | 99.9% | 100% | 0% |
| Block Sealing | 99.9% | 99.96% | 24.8% |
| Access API Liveness | 99.9% | 99.31% | 694.44% |

[SLO dashboards](https://flowfoundation.grafana.net/d/hgW3l-m4k/slo-dashboard?orgId=1&from=now-2w&to=now)

YTD SLA: 99.50%


#### SLA situation

- Updated downtime reported during the last sprint kickoff. see last sprint's [SLA section](https://github.com/onflow/flow/blob/master/agendas/2024/sprint-kickoff/2024-09-13-Flow-Sprint-Kickoff.md#sla-situation-updated-on-926)
- Total downtime YTD -
1. 4 HCUs 20 mins
2. Sept 4th - Mainnet25(Crescendo) upgrade: 19h23m
3. Sept 5th - P0 incident after mainnet25: 7h30m
4. Sept 25th - Mainnet26: 3h48m
5. Oct 8th - HCU: 5m

YTD SLA: 99.52%

## Incidents
Monday, 2024-10-14 18:46:30 Pacific: Sev-3 - EVM Gateway 2 stopped processing EVM Blocks ([slack thread](https://flow-foundation.slack.com/archives/CUU2KQL4A/p1728959386019689?thread_ts=1728959285.639699&cid=CUU2KQL4A))
1. Oct 30th 8:40 PM to 11:00 PM Pacific Sev 1 - `onflow.org` domain expired and failed to auto-renew ([slack thread](https://flow-foundation.slack.com/archives/CUU2KQL4A/p1730347480604789))

(Sev [definition](https://www.notion.so/flowfoundation/Incident-Priorities-Severity-Levels-1-e811b352feff4928b69a7e99df724c6a))

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