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Hierarchy view issue #54
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hello @fillies, You can remove the For The Have you experienced this issue with other Ontologies? or only related to ITIS as it is a big resource |
Hello @syphax-bouazzouni, thank you for your quick response! I removed the unuseful logs. And added some for /srv/ontoportal/ontologies_api/shared/log/unicorn.stderr.log. It sadly seems that /var/log/rails/appliance.log has not been updated since last year. Therefore, not displaying the error. But there was a pointer set to srv/ontoportal/bioportal_web_ui/shared/log/ which has been updated and contains an error regarding at least the ontologies_controler. I attach it above. The Error persist also in other ontologies: Link But I do think it has to do with the size and the set timeout. Thank you very much. |
Errors when I try to display the hierarchy:
With 50K and 10K concepts |
Hi everyone,
we are facing the issue that for certain classes of ontologies, when extended by pressing the plus in the hierarchy view, a long loading time and an error due to empty responses appears. Example: https://biodivportal.gfbio.org/ontologies/ITIS/?p=classes. It seems like the requested resource was not found. I am quite new to the application, our first idea was a lack of compuational resources but it seems not to be the issues. Do you have any inside on this?
Logs
/var/log/rails/appliance.log:
/srv/ontoportal/ontologies_api/shared/log/unicorn.stderr.log
srv/ontoportal/bioportal_web_ui/shared/log/
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