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[Test failure] <TC_LEARNER_8>: <Not able to receive account activation or any other emails> #327

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fayyazahmed66 opened this issue Nov 14, 2023 · 4 comments
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@fayyazahmed66
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quince

Expected behavior

Users should be able to receive emails against a valid email ID.

Actual behavior

Emails aren't coming.

Steps to reproduce

  1. Go to https://apps.quince.demo.edly.io/authn/register?next=%2F
  2. Register a user with valid data and email id
  3. check your inbox

Additional information

Emails are not coming on other areas like bulk enrolment etc.

@mariajgrimaldi
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I can confirm I didn't get the registration email, not even on my spam inbox. Did we get any error messages in the server logs? @regisb

@mariajgrimaldi mariajgrimaldi added this to the Quince.1 milestone Nov 14, 2023
@mariajgrimaldi
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label: quince testing

@regisb
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regisb commented Nov 14, 2023

I did receive an email on registration:

image

So I suspect that the emails do get sent, but you don't receive them because the email server is poorly configured (no DKIM, SPF, etc.).

Activation also works. So I think that we can mark this test case as completed.

@mariajgrimaldi
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Thanks!

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