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    43 repositories

    • otobo

      Public
      OTOBO is one of the most flexible web-based ticketing systems used for Customer Service, Help Desk, IT Service Management. https://otobo.io/
      Perl
      •
      GNU General Public License v3.0
      •73•268•215•35•Updated Jan 18, 2025Jan 18, 2025

    • doc-otobo-installation

      Public
      OTOBO installation tutorial
      Python
      •
      GNU Free Documentation License v1.3
      •13•5•20•0•Updated Jan 16, 2025Jan 16, 2025

    • otobo-docker

      Public
      OTOBO Docker and Docker Compose files.
      Shell
      •
      GNU General Public License v3.0
      •16•33•16•0•Updated Jan 16, 2025Jan 16, 2025

    • TimeAccounting

      Public
      A time registration module.
      Perl
      •0•2•2•0•Updated Jan 7, 2025Jan 7, 2025

    • doc-otobo-admin

      Public
      OTOBO Administration Manual
      GNU Free Documentation License v1.3
      •4•0•9•4•Updated Dec 18, 2024Dec 18, 2024

    • ITSMConfigurationManagement

      Public
      This package implements all ITSM configuration management features. This package requires the ITSMCore package.
      Perl
      •
      GNU General Public License v3.0
      •1•0•8•0•Updated Dec 18, 2024Dec 18, 2024

    • TicketTimeUnitsMandatoryOnlyWithArticle

      Public
      Perl
      •0•0•0•0•Updated Dec 14, 2024Dec 14, 2024

    • SystemMonitoring

      Public
      Basic mail interface to System Monitoring Suites. Also provides deeper integration to Nagios and Icinga2 (acknowledge on lock and check script).
      Perl
      •0•0•0•0•Updated Dec 14, 2024Dec 14, 2024

    • Survey

      Public
      A customer survey tool.
      Perl
      •2•0•2•0•Updated Dec 14, 2024Dec 14, 2024

    • ServiceCatalog

      Public
      Perl
      •3•0•2•2•Updated Dec 14, 2024Dec 14, 2024

    • OpenStreetMap

      Public
      Perl
      •0•0•0•0•Updated Dec 14, 2024Dec 14, 2024

    • OneTimeAuthentificationLink

      Public
      Perl
      •0•0•0•0•Updated Dec 14, 2024Dec 14, 2024

    • MasterSlave

      Public
      Includes "Ticket Master/Slave" feature.
      Perl
      •1•0•3•0•Updated Dec 14, 2024Dec 14, 2024

    • MarkTicketSeenUnseen

      Public
      Perl
      •0•0•0•0•Updated Dec 14, 2024Dec 14, 2024

    • MailAccount-OAuth2

      Public
      Enables receiving emails (IMAP and POP3) via OAuth 2.0 authorization (RFC 6749).
      Perl
      •5•0•2•1•Updated Dec 14, 2024Dec 14, 2024

    • ImportExportTicket

      Public
      Perl
      •0•0•9•0•Updated Dec 14, 2024Dec 14, 2024

    • ImportExportCustomerCompany

      Public
      Perl
      •0•0•0•0•Updated Dec 14, 2024Dec 14, 2024

    • ImportExport

      Public
      The Import/Export tool is a generic framework to import and export objects like tickets or config items in several formats like CSV or XML.
      Perl
      •
      GNU General Public License v3.0
      •1•0•0•0•Updated Dec 14, 2024Dec 14, 2024

    • ITSMServiceLevelManagement

      Public
      This package implements all ITSM service level management features. This package requires the ITSMCore package.
      Perl
      •
      GNU General Public License v3.0
      •0•0•0•0•Updated Dec 14, 2024Dec 14, 2024

    • ITSMIncidentProblemManagement

      Public
      This package implements all ITSM incident management and problem management features. This package requires the ITSMCore package.
      Perl
      •
      GNU General Public License v3.0
      •2•0•4•2•Updated Dec 14, 2024Dec 14, 2024

    • ITSMCore

      Public
      The OTOBO::ITSM Core package provides basic functionality for all other ITSM packages. This package requires the GeneralCatalog package.
      Perl
      •
      GNU General Public License v3.0
      •0•0•0•0•Updated Dec 14, 2024Dec 14, 2024

    • ITSMConfigItemLabelPrint

      Public
      Perl
      •2•0•3•1•Updated Dec 14, 2024Dec 14, 2024

    • ITSMChangeManagement

      Public
      The OTOBO::ITSM Change Management package provides change management functionalities. This package requires the ITSM Core package.
      Perl
      •
      GNU General Public License v3.0
      •1•0•0•0•Updated Dec 14, 2024Dec 14, 2024

    • GeneralCatalog

      Public
      The GeneralCatalog is a reference table tool for ITSM. You can add new items or update existing items in the Admin-Interface.
      Perl
      •
      GNU General Public License v3.0
      •0•0•3•0•Updated Dec 14, 2024Dec 14, 2024

    • fred

      Public
      A tool to help the developer during development.
      Perl
      •0•0•2•0•Updated Dec 14, 2024Dec 14, 2024

    • FAQ

      Public
      The FAQ/knowledge base.
      Perl
      •3•0•12•1•Updated Dec 14, 2024Dec 14, 2024

    • DynamicFieldAttachment

      Public
      Perl
      •0•0•1•0•Updated Dec 14, 2024Dec 14, 2024

    • DownloadAllAttachments

      Public
      Perl
      •0•0•0•0•Updated Dec 14, 2024Dec 14, 2024

    • CustomerMultitenancy

      Public
      Perl
      •0•0•0•0•Updated Dec 14, 2024Dec 14, 2024

    • AppointmentToTicket

      Public
      Perl
      •0•0•3•0•Updated Nov 14, 2024Nov 14, 2024