Raise an Issue

[rhwarrier]

The SB Obsrv issue tracker is hosted on Jira. This can be accessed either from the discussion forum or the building block microsite

Any community member can raise an issue with SB Obsrv - be it a fix request, upgrades required, new feature requests and so on and so forth. From initiation of a need to its development and implementation, the community collaborates to align on the need, its design, development, testing and release etc.

Any need i.e. bugs, documentation issues, installation issues, new feature idea and enhancement idea for a new feature etc., ideally should be brought in the discussion forum for alignment with the community. Once the community aligns then the need has to be added into the issue tracker which becomes a backlog to be taken up for implementation

Below are the issue type available in the issue tracker to capture the needs:-

Bugs - Something that isn’t working as intended.
Minor enhancements - Suggestions to improve existing features
Documentation issues - Report documentation related issues
Installation issues - Installation related issues.
RFC - For New Feature or Major Enhancements.

Before bringing up a need in the discussion forum, it is recommended to follow the below steps:
(a) Search the discussion forum as well as issue tracker for any similar items to avoid duplication
(b) Check if the issue can be replicated in the latest version of the product
(c) Start a new discussion thread in the forum to discuss the issue and arrive at a consensus with the community, before it gets added as an issue, if needed.

Additional details on the Issue Workflows can be found on the Sunbird Community Practices document.

The issues that you report via Jira for SB-Obsrv can be assigned to Anand Parthasarathy or Rahul Warrier
The building block will have a community driven triage team that will work on the issues that are reported and drive them to conclusion.

LINK TO SB OBSRV ISSUE TRACKER ON JIRA:
Click here to raise a new issue via the SB Obsrv Jira project. The 'Create' button on the top row of the page allows for creation of a new issue.

You can keep a track of the issue status on Jira to understand how far it has progressed.

[rhwarrier]

Please see message above with regard to the SB-Obsrv issue tracker.
Going forward, we will use the issue tracker to report all manner of issues - bugs, enhancements, contributions, feature requests etc.

The ideation can happen on the discussion forum, post which an issue will be created via the issue tracker - if the need for the same is identified. Creation of an issue will be required to enable tracking and closing of the issue when there is a change to be carried out.
All thoughts and feedback welcome.

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