Error occured while attempting to load SSL for the production domain

[Mohanapriya777]

Hi,
We encountered an error when attempting to associate SSL with the production domain, as we are unable to load the key file.(screenshot attached)

[RNarmatha]

Hi @Mohanapriya777 -

Rajesh discussed the same with Manish last week, and instructions were given to check the certificate.

@bommalla - please confirm on this

[bommalla]

@Mohanapriya777 @RNarmatha @ma
Yes last week I discussed with manish,I suggested him to check the SSL check in the browser.

[Mohanapriya777]

Yes, but error was not resolved by that. The certificate and key files are matching but still we are getting error.

[bommalla]

@Mohanapriya777 @RNarmatha
Please follow the below steps to updated the SSl certificate:

Step1 : Please move the validate SSL keys to cQube home directory.
Step2 : Please move SSL keys from cQube home directory to below mentioned path
sudo docker exec -it nginx_app bash
cd /etc/ssl/<vsk.ap.gov.in> your domain name
Step3 : After that please navigate the below mentioned path and modify the nginx template
cd cqube-devops
cd /opt/cqube/nginx
vim default.conf
Step4: Please go inside default.conf and modify the below mentioned two lines.
ssl_certificate /etc/ssl/<Domain_name>/sslcert.crt;
ssl_certificate_key /etc/ssl/<Domain_Nmae>/sslcert.key;
Step5: After modifying the SSL path then we can restart the nginx container
sudo docker restart nginx_app

[Mohanapriya777]

We tried the same and we still getting the same error.

[bommalla]

@Mohanapriya777 @RNarmatha Check port number 443 and 80 is enabled or not ?

[Mohanapriya777]

Let me check with the cloud team

[Mohanapriya777]

The ports are enabled

[bommalla]

@Mohanapriya777 @RNarmatha
I think please change the SSL keys names.keys contain numbers and pipe symbol is there in the above screenshot.need to change it

[Mohanapriya777]

Hi ,
The issue is resolved it is because of file name only. Thank you

[RNarmatha]

Hi @Mohanapriya777

Thanks for the update