Is it possible to disable the bot that asks for the visitor's email?

[ar7hur]

I've looked through the inbox settings to no avail.

[sojan-official]

@ar7hur we have this in our pipeline for the upcoming releases to make this question optional. At the moment it gets triggered for all contacts who don't have an email set.

one hack would be to use. https://www.chatwoot.com/docs/website-sdk#identity-validation
and set a random value for the email of the visitor.

[ar7hur]

Thanks for your quick reply, and yes I thought about this hack :)
I'll do it until the release.
Cheers!

[adrianwix]

What happened with this? My users always get asked for it even if I supplied the email already

[youssef1234-code]

Any Updates on that ? , same issue after 2 yrs !