Why Chatwoot requires advanced permissions on Facebook

[brunoferreiralkn]

I'm trying to be approved by Facebook review for Facebook Messenger and I need to know for what Chatwoot needs these advanced permissions:

• pages_messaging
• Business Asset User Profile Access
• pages_show_list
• pages_manage_metadata
• pages_read_engagement

I didn't find any clear text in Chatwoot docs about it.

I believe that with the reasons these permissions are used I can record a video and provide a text to Facebook.

Also, I read this discussion response and again was unable to help me with this problem.

[slamer59]

I face the same issue.
Did you solve it ?

The scopes are defined here :

chatwoot/app/javascript/dashboard/routes/dashboard/settings/inbox/channels/Facebook.vue

Line 235 in 682a2ae

'pages_manage_metadata,business_management,pages_messaging,instagram_basic,pages_show_list,pages_read_engagement,instagram_manage_messages',

This is my 2 cents :

• pages_show_list : Chatwoot needs to know which facebook page can be accessed by the user. Channel -> user connection -> FB page

• pages_messaging : interact between operator and end user.

• Business Asset User Profile Access : Is the operator linked to the Meta Business ?

• pages_manage_metadata : required for pages_messaging

• pages_read_engagement : chatwoot needs to have access to page content.

[EmanoelDionisio]

They are currently requiring a visual demonstration and I can't justify this visually to them regarding this permission, how could we do this in a practical way for the pages_read_engagement functionality?

[Achrafchrouda]

yes can someone tell us , how we can excatly show this permissions using to facebook ?

[Achrafchrouda]

any update here ?