GitHub Enterprise Cloud: Expired License - How to Renew?

[jgara]

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We have GitHub Enterprise Cloud through GitHub Campus. After 2 years, our license expired -- it did not auto renew. Is there a way to initiate a renewal request? We've opened a Support Case but are still awaiting a response. The only thing that appears to no longer work is our ability to attach Azure Subscription IDs to GitHub Cost Centers -- or to assign an Azure Subscription ID to the main Payment page (Billing & Licensing -> Payment Information). In other words, all the regular features of Enterprise appear to still work but we cannot pay for extra services (e.g. Copilot Business or Large Codespaces).

[queenofcorgis]

Hi @jgara,

Thank you for your patience and for submitting a support ticket. The community is unable to assist with nor escalate your ticket, but we can assure you it is in the right place. It will be answered in the order it was received based on our team's resources and the amount of tickets ahead of yours.

Thank you!